Officer, Hospitality
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
- Based at our Melbourne Burwood Campus
- Full-time and continuing
- HEW 5 $83407 - $% Superannuation
Benefits for working with us!
At Deakin we offer more than just a job we offer a lifestyle. Across our campuses in Geelong Melbourne and regional Victoria youll find everything you need to thrive: on-site childcare gyms medical centres cafes accessible public transport and convenient parking. Enjoy flexible working arrangements that support your work-life balance generous leave entitlements including extended parental leave and the option to purchase additional time off plus a wide range of staff discounts on travel and more. Our health and wellbeing services ongoing professional development opportunities and inclusive supportive culture make Deakin a place where you can grow whether youre working remotely or immersed in the vibrant energy of campus life.
As a Hospitality Officer you will:
- Deliver and coordinate operational activities and high-end customer services ensuring that guest experiences exceed expectations and compliments the venue.
- Build and maintain relationships with a diverse range of stakeholders including staff corporate partners suppliers contractors clients and visitors. Liaise with stakeholders to support the delivery of corporate events and catering and the development of collaborative partnerships.
- Respond to customer concerns and complaints with professionalism and efficiency resolving issues where possible and escalating for resolution where necessary ensuring a positive customer experience.
- Support the planning and delivery of events by coordinating logistics contributing ideas for service enhancements and ensuring operational readiness.
To be successful youll have:
- Completion of a Degree without subsequent relevant work experience; or
- Completion of an Associate Diploma and at least two years subsequent relevant work experience; or
- Completion of a Post-Trades Certificate or Advanced Certificate and extensive relevant experience as a Technician; or
- An equivalent combination of relevant experience and/or education/training.
- Experienced knowledge of food produce and service cultures.
- Responsible Service of Alcohol (RSA) certification.
Special Requirements
- This position requires the incumbent to work outside business hours.
- This position is a flexible ordinary hours span position which offers additional loadings to salary as per clause 43.3 of Deakins Enterprise Agreement.
- This position requires the incumbent to hold a current Working with Children Check.
Heres how to apply:
Please submit your updated resume and a short cover letter outlining your skills and experience.
For a copy of the position description please see below:
Applications for this position close on Wednesday 10th of December.
Are You Ready
Deakin is a Victorian university with a global impact. We are an agile dynamic and innovative university committed to making a positive impact through our excellence in education research and innovation and the contributions we make to the wider community.
We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive thriving culture will ensure that people choose to come and stay at Deakin and contribute to our ongoing success.
We value diversity and aim to build an inclusive environment that champions embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people and people of all abilities cultures sexual orientation and genders.
Required Experience:
Unclear Seniority
Key Skills
- Culinary Experience
- Restaurant Experience
- Food Service
- Hospitality Management
- Hotel Experience
- Hospitality Experience
- Management Experience
- Event Planning
- Employment & Labor Law
- Project Management Software
- Customer relationship management
- Restaurant Management
About Company
Deakin is Australia's 9th largest university with over 44,000 students, of whom approximately a fifth are international students from over 100 countries. We have more than 8,000 international students from over 100 different countries 40% of our domestic students, and 28% of our in ... View more
