Ford Assistant Service Advisor

Rowe Ford Sales

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profile Job Location:

Westbrook, ME - USA

profile Hourly Salary: $ 20 - 25
Posted on: 11 hours ago
Vacancies: 1 Vacancy

Job Summary

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Join the team at Rowe Ford Sales as a Ford Assistant Service Advisor in Westbrook this role you will support the service department by assisting customers with their vehicle service needs ensuring smooth communication between customers and the service technicians and helping to maintain an efficient service process.

Responsibilities

  • Greet customers promptly and courteously upon arrival.
  • Assist Service Advisors in scheduling appointments and managing service workflows.
  • Communicate service updates and recommendations to customers clearly and professionally.
  • Maintain accurate records of customer interactions and vehicle service history.
  • Support the service team in handling customer inquiries via phone and in person.
  • Coordinate with technicians and parts department to ensure timely service completion.
  • Loan out loaner vehicles
  • Take payment of service invoices

Requirements

  • Strong customer service and communication skills. Upbeat and friendly.
  • Ability to multitask and work in a fast-paced environment.
  • Basic computer skills and familiarity with service management software preferred.
  • High school diploma or equivalent.
  • Previous experience in automotive service or customer service is a plus.

Benefits

  • Competitive compensation of $20.00 - $25.00 per hour paid weekly.-potential of monthly bonus
  • Opportunity to grow within a reputable automotive dealership.
  • Supportive team environment in Westbrook ME.

About the Company

Rowe Ford Sales is a well-established automotive dealership located in Westbrook ME committed to providing excellent vehicle sales and service experiences. We pride ourselves on quality customer service and a dedicated team that values professionalism and integrity.


Required Experience:

Unclear Seniority

htmlJoin the team at Rowe Ford Sales as a Ford Assistant Service Advisor in Westbrook this role you will support the service department by assisting customers with their vehicle service needs ensuring smooth communication between customers and the service technicians and helping to maintain an effi...
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Key Skills

  • Sales Experience
  • Time Management
  • Order Management System
  • Customer Service
  • Dealership Experience
  • GM Vehicles
  • Retail Sales
  • Tire Service
  • Automotive Repair
  • OSHA
  • Service Writing
  • Automotive Service

About Company

Description of the Role The Quick Lane Service Advisor at Rowe Ford Sales in Westbrook, Maine will be responsible for providing exceptional customer service a...

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