Support Analyst
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Location:
Chennai Tamil Nadu IndiaJob ID:
R0111512Date Posted:
Company Name:
HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITEDProfession (Job Category):
IT Telecom & InternetJob Schedule:
Full timeRemote:
NoJob Description:
The opportunity:
Hitachi Energy High Voltage Products is implementing Digital solutions to improve efficiency and quality. These are cloud based solutions that will be used by all manufacturing units within the business unit.
How youll make an impact:
Provide technical support to clients and internal teams.
Handle day to day service requests.
Troubleshoot and resolve issues related to software systems.
Document and communicate solutions to clients and internal teams.
Maintain and improve a list of standard operating procedures.
Collaborate with developers to identify and resolve software bugs.
Ensure software systems are up to date and functioning properly.
Contribute to the product development during testing release and hyper-care of new functionality as required.
Responsible to ensure compliance with applicable external and internal regulations procedures and guidelines.
Living Hitachi Energys core values of safety and integrity which means taking responsibility for your own actions while caring for yourcolleagues and the business.
Your Background:
Bachelors degree in computer science or re late field.
4-6 years of experience in technical support or development.
Experience working in application Core Web API C# MS SQL.
Exposure to MuleSoft SAP HTML CSS And gular will be added advantage.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Required Experience:
IC
Key Skills
- IT Experience
- Problem Management
- Desktop Support
- Citrix
- Mobile Devices
- Windows
- Customer Support
- Help Desk
- Operating Systems
- Technical Support
- Troubleshooting
- Application Support
About Company
Discover how Hitachi Rail is connecting the future of mobility through integrated rail solutions, across rolling stock, signalling, digital technology and more.
