AI Customer Service Engineer (Freelance / Independent Contractor)
2030/hour Hybrid (1 day per week in Nieuwegein Utrecht)
Were looking for a freelance AI Customer Service Engineer to help build improve and maintain the AI tools that power our customer service teams.
What You Get
Competitive rate: 2030/hour depending on experience
Flexible working hours
Hybrid model: work remotely but join us in the Nieuwegein office 1x/week
Clear deliverables and consistent workload
The chance to work with modern AI tools at a fast-growing e-commerce company
Your Responsibilities
Train and improve AI assistants using customer service data
Build automations that streamline ticket handling
Test monitor and adjust AI behaviors
Structure prompts knowledge bases and workflows
Contribute to scalable AI systems used across multiple brands
Ideal Candidate
Experience in AI ops customer service systems or automation
Problem-solver with strong analytical thinking
Able to work independently and deliver consistent quality
A flexible freelance collaboration with solid pay and an opportunity to build systems used by thousands of customers every day.
If youre interested apply now!
GT Ecom BV is a global direct-to-consumer company founded in 2018 and headquartered in The Netherlands. With 160+ remote e-commerce professionals worldwide, we operate 50+ online stores, aiming for $500M in revenue by 2026. We blend local brand experiences with global logistics—powere ... View more