DEPT OF REVENUEFunding Arizonas future through excellence in innovation exceptional customer service and public servant-led continuous improvement. |
| Job Location: |
| Posting Details: |
| Job Summary: |
Position Summary:
The Manager Audit provides oversight and management of the full spectrum of audit functions and audit team for ones assigned department or unit. This role oversees and/or develops audit scopes programs informal hearings and objectives procedures and deliverables and also oversees and prepares outlines drafts reports and submission of reports. Additionally this position recommends and advises management regarding changes in business processes information systems and accounting or management procedures; reviews and identifies changes in professional standards pronouncements and federal audit requirements and notifies management and audit staff; and acts as liaison with outside auditors and law enforcement agencies.
Supervision:
This position has 5 to 11 non-supervisory direct reports.
This position may offer the ability to work remotely within Arizona based upon the departments business needs and continual meeting of expected performance measures.
The State of Arizona strives for a work culture that affords employees flexibility autonomy and trust. Across our many agencies boards and commissions many State employees participate in the States Remote Work Program and are able to work remotely in their homes in offices and in hoteling spaces. All work including remote work should be performed within Arizona unless an exception is properly authorized in advance.
| Job Duties: |
Supervisory
Carries out supervisory responsibilities in accordance with ADORs core values agency policies applicable standard work and applicable lawsResponsibilities include:
- Actively participates in the interviewing and hiring processes and ensures successful functional onboarding of new employees
- Plans assigns coordinates and oversees daily work of direct reports in alignment with strategic operational and tactical priorities of the organization.
- Conducts regular one-on-one meetings providing constructive balanced regular performance feedback coaching and mentoring
- Sets reasonable stretch performance goals and conducts mid-year and annual performance appraisals
- Recognizes and rewards performance excellence culture championship and continuous improvement efforts
- Communicates and enforces agency policies and programs
- Applies corrective action addresses complaints and resolves problems in a timely fashion involving and collaborating with leadership and Human Resources as appropriate.
Functional/Operational
Carries out the following duties personally and through subordinate staff.
Service Delivery
- Ensures exceptional audit-related service delivery to taxpayers through the effective and efficient use of resources to include any one or more of the following duties as needed/assigned/indicated:
- Responds to inquiries from taxpayers attorneys cities/towns and management regarding tax liabilities and interpretation of tax statutes rules and regulations
- Manages multiple taxpayer audits voluntary disclosures as well as ensuring tax compliance; conducts extensive research analysis and applies auditing techniques which may include personally conducting complex audits
- Serves as lead for audits and as an escalation point for matters regarding the Departments position regarding audit outcomes
- Addresses through research analysis and decision making techniques any changes to state statutes or federal law or code to update our policies procedures and audit standard work along with any communications to taxpayers
- Testifies in Tax Hearings as needed
- Negotiates closing agreements with Taxpayers
- Manages taxpayer concerns and escalates to upper management or Taxpayer Services for higher level support
- May serve as subject matter expert for specific/specialty tax types and related systems and supporting the functionality of those tax systems
Quality Assurance
- Reviews and approves audit assessments
- Provides technical assistance and coaching to direct reports
- Troubleshoots tax reporting inaccuracies refunds and audit procedures
- Interprets state tax statutes city code and court decisions
- Assists the Attorney Generals Office in the enforcement of state tax laws by providing relevant supporting documentation and/or review of affidavits.
- Develops and maintains updated department policy procedures and training manuals
Agency/Department Compliance & Continuous Improvement
- Remains current on all laws regulations policies and best practices related to taxation through regular engagement in activities such as: self- directed research conferring with other practitioners and technical experts; subscriptions to regulatory/legal/industry newsletters and briefs; membership industry associations and attendance at meetings/events; and or participation in training and others continuing education opportunities.
- Actively contributes to team and individual effectiveness through the following: -
- Attends staff meetings and huddles of work unit or district; and may cascade and track information as indicated
- Completes all required training in a timely manner.
- Participates in assigned work teams as appropriate.
- May complete periodic metrics projects huddle boards and reports as requested.
- Prepares for and actively participates in 1:1 coaching with supervisor
- Maximizes work processes and deliverables through lean principles within the Arizona Management System (AMS); and provides recommendations for process improvement and engages in continuous improvement efforts as assigned.
Reporting
- Develops and maintains accurate effective and timely status progress and resources utilization reports for team and upper management
- Ensures team production time and summary reports are produced reviewed for accuracy and shared with management accordance to established timelines
Projects Engagement
- Engages as project business lead and/or SME as applicable to ensure the successful execution of all mandated and non mandated projects.
Miscellaneous
May carry out one or more of the following duties as necessary and assigned:
- Serving as back up to the Administrator
- Delivering speeches to educate about the audit program and the Departments position on various tax provisions
- Supporting the community outreach efforts / training and public relations
- Other duties as assigned
| Knowledge Skills & Abilities (KSAs): |
Education & Experience
- Any combination that meets the knowledge skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to: a relevant degree from an accredited college or university such as Bachelors Degree (e.g. B.A.) training coursework and work experience relevant to the assignment.
- Minimum of six years tax audit experience
- Minimum of two years experience as a lead or supervisor of auditors or closely related field
Licenses & Certifications
None
Knowledge/Understanding
- Knowledge of federal and state laws rules and regulations pertaining to tax
- Knowledge of individual income tax policy and procedures.
- Knowledge of organizational and administrative procedures
- Knowledge of auditing methods and systems of generally accepted auditing standards risk assessments contract and fiscal management
- Understanding of methodologies of legal research auditing and accounting principles and procedures
Skills
- Strong verbal written and listening communication skills
- Strong mathematical skills such as addition subtraction multiplication division percentage average simple and compound interest
- Excellent interpersonal skills and demeanor
- Effective organization and time management skills with the ability to manage multiple projects simultaneously and work in high-pressure situations
- Effective project management skills with the ability to lead direct the work of teams without formal supervisory authority
- Proficient in the use of a PC in a Windows environment; in the use of the Internet; in the use of MS Office Applications such as Outlook Word and Excel PowerPoint; and in the use of Google Suite applications such as Gmail Sheets Docs and Drive.
- Proficient in the use of tax reporting systems
Abilities
- Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety
- Ability to work with a high degree of autonomy and also participate collaboratively as part of a team
- Ability to build motivate engage develop/grow and retain a high performing team
- Ability to work in a confidential manner ensuring information is shared with internal and external individuals in an appropriate manner
- Ability to understand and solve problems by applying intermediate analytical skills to include collecting all the relevant information and data needed to address the problem; organizing classifying and synthesizing the data into fundamental issues; from the information identifying the most probable causes of the problem; reducing the information down into manageable components; identifying the logical outcomes from the analyses of the data collected; and identifying the options and solutions for addressing the problems analyzed.
- Ability to travel up to 10% within the state of AZ
- Willingness and ability to embody ADORs core values of Do the Right Thing Commit to Excellence and Care About One Another
Additional Job Demands
- In the course of performing the essential duties one must be able to exert up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently and/or a negligible amount of force constantly to move objects.
- No substantial exposure to adverse environmental conditions (such as in typical office or administrative work.)
| Selective Preference(s): |
- Bachelors degree in Business Finance Accounting or similar field
- Possess a certification such as Certified Internal Auditor (CIA) Certified Public Accountant (CPA) Certified Fraud Examiner (CFE) Certified Information Systems Auditor (CISA) and/or Certified Government Auditing Professional (CGAP)
| Pre-Employment Requirements: |
The final candidate will be required to abide by the the following pre-employment checks:
-Employment Verification and Reference Checks
-State and Federal Criminal Background Check including fingerprinting
-Arizona Tax Filing Records Check
-If applicable ASEDRA Authorized Driver Identification Check
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply:Drivers License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
| Benefits: |
The State of Arizona provides a world class comprehensive benefits package including:
-Paid time off for holidays sick days annual leave military leave bereavement leave and civic duty leave
-Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
-A robust and affordable insurance plan that includes medical dental vision life insurance short-term and long-term disability options.
-Higher education discounts for State employees and tuition reimbursement up to $5250 per fiscal year available to seek further career advancement or certification in Continuing Professional Education.
-Work-life balance and additional options for life betterment such as the Infant at Work Program State Wellness Program Public Transit Discounts Alternate Work Schedules and Telework opportunities.
By providing the option of a full-time or part-time remote work schedule employees enjoy improved work/life balance report higher job satisfaction and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page
| Retirement: |
Top ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned or worked and your ending salary. Learn more about ASRS at: Us:
If you have any questions need assistance or would like to request a reasonable accommodation please contact the ADOR Talent Team at
*The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
Required Experience:
Manager
The Arizona Department of Revenue is consistently striving towards recruiting individuals who are committed to providing quality services to the citizens of Arizona and are passionate about creating solutions to the ever-evolving decisions faced within state government.