Senior Manager, Performance & Insights

Were looking for a Senior Manager Performance and Insights to join us in Amsterdam Netherlands

Job Purpose

• Conduct deep-dive market and competitor assessments including fiber build plans overbuild pricing brand dynamics and promotional impacts.

• Lead the creation of commercial performance decks synthesizing key metrics (net adds churn ARPU revenue etc.) and competitive insights for executive audiences. Deliver ad-hoc analysis across the commercial and operational domain.

• Provide visibility into the delivery of commercial Momentum; track and report on KPIs by market offering recurring and ad-hoc insights into commercial performance drivers and risks.

• Develop and deliver clear actionable recommendations for the SVP and MD Commercial & Operations with oversight from the C&O Director ensuring that the commercial narrative is consistently articulated and supports strategic decision-making.

• Collaborate with Finance IR and local CEO/CMO teams to ensure data consistency alignment and support for budget and performance operating reviews.

• Maintain robust processes for data integrity reporting accuracy and compliance across all commercial analysis and reporting activities.

Key Accountabilities

• Produce robust quantitative analyses to drive commercial insights and recommendations

• Manage the development of selected commercial strategies around product service or experience: designing the proposition blueprint the branding elements the go2market strategy

• Drive the implementation of such programs around the group / all opcos in order to get measurable improvements in customer loyalty / rNPS higher Net Adds and/or higher ARPU per customer

• Collaborate with the Director of C&O to support the SVP and MD of C&O in operating and budget reviews for core businesses and portfolio companies; providing non-recurring analytical and performance insights and ensuring follow-through on commercial and operational questions issues and opportunities

• Contribute to the commercial & operations paragraphs for operating and strategic meetings where applicable and required (e.g. 360s ELT COC IC and Ventures) to support SVP and MD C&O

• Develop & mentor junior members in the team actively sup porting them and ensuring that they are able to produce the robust quantative analyses required for this roles decision making and project / area leadership

• Stay informed about commercial operational and technological trends and innovations relevant to the industry

Knowledge and Experience

Essential Skills and Abilities

• Strong analytical skills

• Strong presentation skills excellent communicator and capable of communicating to a range of stakeholders

• Experience in a complex matrix and international organization

• Excellent influencing and stakeholder management skills

• Service orientation non-opiniated consultative style

• Collaboration mindset attitude and way-of-working.

• Hands-on mentality

• Ability to cope with high pressure assignments and used to meeting strict deadlines whilst maintaining accuracy

• Fluent in English

Desirable Skills and Abilities

• Relevant years experience in corporate strategy and commercial environments

• Proven track record in strategic thinking transformation management commercial management operations

• Industry knowledge of telco media and adjacent industries

Preferred qualifications/education

• Masters degree in economics or alike

Whats in it for you

• Competitive salary bonus

• 25 days annual leave with the option to purchase 5 more

• Access to wellbeing and mental health benefits such as the Calm app

• Free public transport subscription

• Discounted gym membership

• Access to our online learning platform to continue to develop and grow your career with us

• The chance to join an innovative fast-paced and passionate team

Who we are:

Liberty Global is a dynamic team of operators and investors committed to generating and

delivering value through the strategic management of our three platforms: Liberty Telecom Liberty Growth and Liberty Services.

Liberty Telecom delivers next-generation products through our advanced fibre and 5G
networks providing over 80 million fixed and mobile connections across Europe through well-
known brands such as Virgin Media O2 VodafoneZiggo and Telenet.

Liberty Growth is our $3bn investment portfolio of fast-growing businesses in content tech
and infrastructure which includes stakes in ITV Televisa Univision Plume Lionsgate and the
Formula E racing series as well brands such as Wyre nexfibre Egg and Believ.

Liberty Services is our newest platform spearheaded by Liberty Blume providing tech-
enabled professional services to the Liberty Global Group and 3rd party businesses.

Working at Liberty Global means a career at the heart of a vibrant innovative group of companies driving value for shareholders people and society.

Liberty Global is an equal opportunity employer. If you are curious and resilient with a limitless mindset were eager to hear from you no matter your background.