Carelon Global Solutions Client Development Director US External Clients

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Carelon Global Solutions Client Development Director - US External Clients

Location: This role requires associates to be in-office 3 days per week fostering collaboration and connectivity while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work promoting a dynamic and adaptable workplace. Alternate locations may be considered.

Please note that per our policy on hybrid/virtual work candidates not within a reasonable commuting distance from the posting location will not be considered for employment unless an accommodation is granted as required by law

The Carelon Global Solutions Client Development Director is responsible for managing external clients across several of our digital operations and technology transformation offerings.

How You Will Make an Impact

Develop strategies and execute plans to identify target and ensure clients achieve goals in growth profitability retention and strategic value.
Sells the CGS value proposition to assigned clients.
Provides consultative subject matter expert information on the suite of products offered by CGS.
Works with the CGS Solution Teams to design and implement CGS solutions to seize unique cost savings and quality improvement opportunities for clients
Leads client account implementation service to ensure their recognition of value and satisfaction with CGS services.
Build effective relationships with internal and external stakeholders.
Understands the issues specific to the client and apply knowledge insight and experience into strategic recommendations.
Understands the business processes that the CGS solutions support.
Guides sales support messaging and materials and leads account planning and renewal strategy.

Minimum Requirements

Requires a BA/BS in health care related field and a minimum of 7 years of experience in account management sales and/or operations in the health care industry; or any combination of education and experience which would provide an equivalent background.

Preferred Skills Capabilities and Experiences

A successful track record of managing clients with offshore business operations and technology services for leading healthcare companies is strongly preferred.
MBA preferred.
A successful track record of selling specialty care/benefit management services and technology for leading healthcare companies to target customers is strongly preferred.

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Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes including those submitted to hiring managers are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy power our business outcomes and drive our shared success - for our consumers our associates our communities and our business.

We offer a range of market-competitive total rewards that include merit increases paid holidays Paid Time Off and incentive bonus programs (unless covered by a collective bargaining agreement) medical dental vision short and long term disability benefits 401(k) match stock purchase plan life insurance wellness programs and financial education resources to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager associates are required to work at an Elevance Health location at least once per week and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age citizenship status color creed disability ethnicity genetic information gender (including gender identity and gender expression) marital status national origin race religion sex sexual orientation veteran status or any other status or condition protected by applicable federal state or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal state and local laws including but not limited to the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.