Social Media Specialist Marketing

About Us

American Century Investments is a leading global asset manager with over 65 years of experience helping a broad base of clients achieve their financial goals. Our expertise spans global equities and fixed income multi-asset strategies ETFs and private investments.

Privately controlled and independent we focus solely on investment management. But theres an unexpected side to us too. We direct over 40% of our profits every yearmore than $2 billion since 2000to the Stowers Institute for Medical Research. Our ongoing financial support drives the Institutes breakthrough work and mission of defeating life-threatening diseases like cancer and Alzheimers. So the better we do for our clients the more we can do for everyone.

All 1400 of us across the globe are inspired every day by the unique difference our hard work can make in so many lives. It shows in the curiosity we bring to every initiative the deep relationships we build with our clients and the way we treat each other in the hallway. If youre excited to learn more about us we cant wait to learn more about you.

Role Summary

The Social Media Specialist is a key member of American Centurys social media team which is part of the Corporate Communications department. Youll support three brands spanning multiple social media handles: Facebook Instagram LinkedIn X and YouTube. Our audiences include individual investors financial advisors institutional investors our communities and prospective employees.

From strategy and execution to community management and paid activations this is a meaningful role that supports business objectives and integrated marketing campaigns across the globe!

Working in the asset management industry means operating within a highly regulated environment which demands creativity analytical thinking diligence and a commitment to continuous learning and feedback. The Specialist role requires exceptional attention to detail and consistency in execution. Experience with paid social media advertising is essential.

If you thrive in a detail-oriented fast-paced environment and are passionate about delivering high-quality work wed love to hear from you!

This hybrid position will be based out of our Kansas City MO office.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. without visa sponsorship now or in the future.

How You Will Make an Impact

• Content development. Collaborate with internal business partners and in-house creative team to identify and create paid and organic social media strategies and content.

• Operations & compliance. Collaborate with compliance and legal teams to obtain approval on all social media content prior to publishing. Schedule content using various community management tools. Monitor and archive messaging in line with defined standards on a pre-determined basis. Meet and collaborate with vendors and channel representatives as needed.

• Influencer program management. Help our sales team improve its social presence through our social advocacy program. Ensure new content is added to the correct libraries tracked and published. Analyze results and report on participation and impact as needed.

• Reporting. Track measure and analyze outcomes of both paid and organic social media activities. Build reports for internal business partners and senior management as needed.

• Paid social. Experience creating building and executing paid social campaigns across multiple channels are must have skills. Develop execute monitor optimize and report on paid social strategies and execution. Collaborate with internal partners and Social Media Director to forecast performance recommend spends and build and execute plans. Track and manage budget and bids to deliver identified KPIs as efficiently and effectively as possible.

• Social listening. Monitor the online and social media space for mentions of our brand and identified keywords. Identify trends to gain insights and to integrate into our content strategy and messaging. Alert internal clients as appropriate.

• Community management. Monitor brand social media channels for new comments and private messages according to a defined timeframe. Alert appropriate business partners and determine appropriate next steps. Propose secure approval publish and archive responses.

What You Bring to the Team (Required)

• Bachelors degree in journalism communications marketing or a related field.

• 2 years of social media experience and leading paid social campaigns.

• Experience working cross-functionally with all levels and departments of an organization.

• Familiarity with social media reporting KPIs.

• An analytical approach and a test-and-learn mentality.

• Experience proposing ideas and gaining consensus.

• Demonstrates the American Century Investments Winning Behaviors: Client Focused Courageous and Accountable Collaborative Curious and Adaptable Competitively Driven.

Additional Assets (Preferred)

• Experience in a regulated industry.

• Experience using community management and publishing tools.

• Experience with paid social media across multiple channels.

• Experience organizing analyzing and reporting data.

• Experience with social selling (i.e. employee advocacy) programs.

• A commitment to consistency details and innovative thinking.

The above statements are not intended to be a complete list of all responsibilities duties and skills required.

What We Offer

• Competitive compensation package with bonus plan
• Generous PTO and competitive benefits
• 401k with 5% company match plus annual performance-based discretionary contribution
• Tuition reimbursement formal mentorship program live and online learning

Learn more about our benefits and perks.

Employees are required to be in the office on a scheduled frequency. Adherence to this schedule is essential to fulfilling the expectations of the role.

American Century Investments is committed to complying with the Americans with Disabilities Act and all other applicable Equal Employment Opportunity laws and regulations. As such American Century strives to provide a reasonable accommodation to any qualified individual under the ADA to perform essential job functions.

We encourage people of all backgrounds to join us on our mission. If you require reasonable accommodation for any aspect of the recruitment process please send a request to All requests for accommodation will be addressed as confidentially as practicable.

American Century Investments believes all individuals are entitled to equal employment opportunity and advancement opportunities without regard to race religious creed color sex national origin ancestry physical disability mental disability medical condition genetic information marital status gender gender identity gender expression age for individuals forty years of age and older military and veteran status sexual orientation and any other basis protected by applicable federal state and local laws. ACI does not discriminate or adopt any policy that discriminates against an individual or any group of individuals on any of these bases.

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American Century Proprietary Holdings Inc. All rights reserved.