Senior Site Reliability Engineer (Java, production and application support)
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
We seek an experienced IT professional to join us as a Senior Site Reliability Engineer working in the Product Reliability Engineering function who will:
Perform day-to-day site reliability engineering functions including Maintenance and incident resolution for all Debit applications products and services including debit prepaid and risk lines of business.
Perform ongoing/Proactive analysis of various debit authorization Api and UI based applications to detect potential problems and actively engage & facilitate the discussion to find the best possible solution.
Work under direct supervision to ensure on-time delivery of projects and production support plans for upgrades enhancements and deployments.
Work closely with service partners such as product development engineering teams to seamlessly implement the innovative solutions to improve the reliability scalability and efficiency.
Assist in automating the routine tasks and processes to improve overall efficiency and reduce human errors.
Actively participate in troubleshooting activities and SWAT calls and drive investigation towards swift resolution.
Build comprehensive and robust documentation repositories that can facilitate knowledge transfer among DPS PRE and DPS Global Operations peers.
Assist the team with implementing GenAI and machine learning trends to continuously optimize the application reliability and efficiency.
Work with observability team to design and implement the modern Visa observability solutions such as Anomaly detection operations intelligent platform (OIP) Fault Isolation tool (FIT) across all DPS products.
Participate in on-call roster to support business including off-hours.
Self-motivated and have excellent interpersonal and communication skills.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Qualifications :
Basic Qualifications:
- 3 years of relevant work experience and a Bachelors degree OR 3 years of relevant work experience
Preferred Qualifications:
- 3 years of experience working with Java based business critical transaction processing API or UI based applications.
- Experience with one or more programming languages such as Python C# PowerShell Bash scripting.
- Experience with writing queries and working with SQL and mongo databases.
- Basic understanding of CI/CD pipelines and tools like Jenkins chef etc.
- Strong understanding of networking concepts protocols and architecture.
- Basic understanding of ITIL concepts & processes such as incident/change/problem management call triaging escalation procedures and such.
- Basic understanding of Middleware components such as Kafka Hazelcast Qlik etc.
- Basic understanding of container orchestration systems such as Kubernetes.
- Basic understanding of monitoring logging and tracing tools such as Splunk Prometheus Grafana riverbed etc. for troubleshooting and performance tuning.
- Basic understanding of AI frameworks and libraries to further enhance the application resiliency and day to day operational tasks.
- Prior experience with building tools to automate production support activities that enable efficiency and productivity of all operations groups.
- Prior experience working in shift model in 24*7 environments.
- Candidate should be comfortable communicating with technical and non-technical peer groups including Account Management Client Services and other technical platform and application support groups.
- Strong work ethic self-starter ability to work in fast-paced team-oriented environment.
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Splunk
- Iis
- SQL
- .NET
- Perl
- Shell Scripting
- Weblogic
- Java
- Sybase
- Scripting
- Oracle
- Application Support
About Company
Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and b ... View more
