Restaurant Reservations Host
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Were on the hunt for a Restaurant Reservations Host who knows how to make every interaction shine.
Key Responsibilities
- Support the Guest Experience Manager with incoming reservations via phone email and online booking platforms
- Greeting guests and ensuring a smooth reservation experience
- Coordinating table allocations to maximise guest satisfaction and venue flow
- Communicating special requests and booking details to the wider team
- Maintaining accurate reservation records and waitlists
- Assisting with general host duties during service
- Providing prompt friendly and professional customer service at all times
- Support the Management team in ensuring a seamless customer service experience
Qualifications :
About You
- Previous experience in a host reservations or guest services role (hospitality experience highly regarded)
- Strong communication and organisational skills
- The ability to multitask and remain calm under pressure
- Experience using booking systems (e.g. SevenRooms OpenTable)
- A genuine passion for hospitality and creating memorable experiences for guests
- Flexibility to work across all service periods (breakfast lunch and dinner) and weekends and public holidays to support operations.
Additional Information :
What we offer
- Worldwide Accommodation and Food & Beverage Discounts at Ennismore and Accor properties
- Be part of a creative energetic and supportive team
- Career growth opportunities across our wider hospitality group
- Daily Staff Meals
At Hyde Melbourne Place we celebrate diversity and are committed to creating an inclusive environment for all team members. We welcome applications from people of all backgrounds identities and experiences.
Remote Work :
No
Employment Type :
Part-time
Key Skills
- Active Directory Administration
- English Language
- Access Control
- Jpa
- Legal Support
- Airlines
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
