Sales and Marketing Coordinator Hiltons of San Diego

EOE/AA/Disabled/Veterans

What are we looking for

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

The Benefits Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Medical Dental and Vision Insurance Coverage for you and your family.
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Supportive parental leave program that runs concurrently with Washington States Paid Family and Medical Leave program.
• Go Hilton travel discount program: 100 nights of discounted travel per calendar year
• Matching 401(k)
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees high school completion
• English-language learning digital literacy professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

The Hiltons of San Diego Sales Complex is looking for its next Sales and Marketing Coordinator to join their team!

Rising above the San Diego Bay and steps from the Gaslamp Quarter and Petco Park is where you will find the Hilton San Diego Bayfront. Here our Team Members love being a part of our award-winning culture that includes a friendly workplace environment best-in-class benefits package career growth opportunities free meal during shift PLUS Hilton room discounts for you and your family worldwide through our Go Hilton Travel discount program! The team is currently seeking an Assistant Director of Human Resources to join their team. Come see why we were named #1 Best Company to Work For in the U.S. by Fortune and Great Place to work!

Ideal candidate will possess the following:

• At least six months of previous customer service experience.

• Previous experience in hotel sales events and catering is preferred.

• Ability to communicate both verbally and in writing in English.

• Working knowledge of Microsoft programs such as Word Excel and Outlook.

• Ability to manage a multi-line telephone.

Hourly rate for this position is $27.87

What will I be doing

This Sales and Marketing Coordinator will support the sales process of our group and business travel sales managers by coordinating hotel site inspections and acting as a liaison between the complex sales team and hotel operations. The goal is to ensure a seamless site experience for our clients and addition this role will support the marketing department in executing all hotel positioning efforts hotel operation requests and campaign goals by adhering to Hilton brand standards. Specifically you would be responsible for performing the following tasks to the highest standard:

• Coordinate and execute all aspects of a site experience in close collaboration with hotel operations (F&B Housekeeping Banquets Front Office) and your sales manager while implementing a WOW factor

• Handle special requests for customers and sales & marketing managers while on/off property including VIP reservations amenity requests and leisure activities

• Create and send all internal communication regarding timeline and upcoming site and media visits. This includes calendar appointments and Banquet Event Orders for VIP site visits

• Give weekly updates and feedback on site visits and hotel initiatives that need to be communicated to complex sales team

• Attend weekly marketing meetings

• Assist marketing department with developing social media calendars scheduling posts and traveling to hotels for content grabs

• Utilize programs such as Canva DropBox and Teams to complete flyers marketing collateral and videos as requested by our sales team and hotel operations teams

• Attend all scheduled hotel photo shoots and assist in opening space redirecting guests and establishing signage to ensure minimal photo/video obstruction

• Stay solution focused while multitasking several requests for all properties while staying on top of last-minute changes