Director, Partner Engagement & Experience

Interested candidates based outside of the designated areas are welcome to apply provided they have the indefinite right to work in the job location.

Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners Cohesity makes it easy to secure protect manage and get value from data across the data center edge and cloud. Cohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabilities including immutable backup snapshots AI-based threat detection monitoring for malicious behavior and rapid recovery at scale.

Weve been named a Leader by multiple analyst firms and have been globally recognized for Innovation Product Strength and Simplicity in Design.

Join us on our mission to shape the future of our industry.

This Director role within Cohesitys Worldwide Partner Organization is responsible for partner experience partner profitability and listening programs across all partner types in the Cohesity partner ecosystem to advance Cohesitys partner ecosystem and channel strategy. The position is responsible for leading the teams that defines and develops the Partner Experience Lifecycle integrating online digital portals listening programs customer and partner seller experience and championing digital transformation through AI-powered engagement across all partner touchpoints. A strong background in channel management partner business models and GTM (Go-To-Market) strategies is essential alongside superior collaboration communication and project management skills.

HOW YOULL SPEND YOUR TIME HERE:

• Lead partner profitability strategy and messaging leveraging market intelligence and business analytics to deepen Cohesitys partner value proposition.

• Serve as a trusted advisor and cross-functional leader representing partner engagement and experience across Product Sales Marketing CX and Operations.

• Orchestrate change management driven by partner insights internal feedback and evolving channel strategy.

• Amplify partner relevance and ensure partner needs and outcomes are incorporated across corporate initiatives programs and communications.

• Drive alignment between Corporate Marketing and Partner Marketing ensuring partner voice is integrated across portal content campaigns listening channels and PR activities.

• Own and refine the Partner Experience Lifecycle including digital portals onboarding flows enablement pathways listening programs and seller/partner interaction models.

• Lead the global strategy roadmap and execution of the Cohesity Partner Portal/PRM to deliver a seamless modern AI-enabled Digital First partner experience.

• Define and prioritize AI-driven partner experience capabilities including personalized engagement intelligent search/navigation guided learning next-best actions and predictive compliance.

• Manage global partner listening programs including NPS sentiment tracking dashboards and executive partner feedback loops.

• Measure success using NPS Share of Wallet and Share of Voice across partner segments and partner types.

WED LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING:

• BA/BS degree required; advanced degree preferred.

• 15 years of channel experience including 10 years managing cross-functional multi-stakeholder programs.

• Deep expertise in partner business models partner profitability and global channel operations (resell MSP CSP GSI OEM distribution).

• Proven ability to lead through influence and drive alignment in a highly matrixed environment.

• Strong track record of data-driven insights accountability frameworks and successful change management.

• Experience designing launching and optimizing PRM platforms digital workflows and automations to reduce friction and increase engagement.

• Background in partner marketing partner enablement or global channel program leadership.

• Exceptional written verbal and interpersonal communication skills.

• Ability to thrive in a fast-moving dynamic cross-functional environment.

• Experience implementing AI capabilities that personalize partner experiences (next-best actions predictive compliance intelligent navigation guided learning).

• Demonstrated ability to use AI tools to improve productivity streamline workflows and support business decision-making.

Disclosure Pursuant to Applicable State Equal Pay Transparency Laws - This position has a starting pay range as listed below. Actual salary depends upon many factors including a candidates skills qualifications and experience location and salary expectations and therefore a starting salary at the low end high end or even above the stated range may be offered. This position may also be eligible for bonus compensation commission (if in a sales function) and/or equity grants. Additionally full-time employees are eligible to participate in ourcomprehensive benefits framework including health and wellness benefits vacation paid holidays and refresh days 401(k) retirement plan life and disability insurance coverages and other benefits the Company may offer from time to time.

The compensation noted above is based on an annualized hourly rate assuming normal full-time employment.

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Equal Employment Opportunity Employer (EEOE)

Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us atCOHESITY or for assistance.

In-Office Expectations

Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing.

Interested candidates based outside of the designated areas are welcome to apply provided they have the right to work in the job location.