Polish Speaking Player Support Specialist
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description: Player Support Specialist (Polish English) Games Account
Location: Sofia Bulgaria
Work Model: Hybrid (On-site initially; Work From Home possible after 2 months)
Schedule: MondaySunday 08:0000:00 (8 hours/day 5 days/week)
Contract Type: Full-time
Start: ASAP
Support Channel: E-mail
Project: League of Legends (Gaming Support)
About the Role
We are looking for passionate gamers to join our Games Player Support team as a Polish English-speaking Specialist. You will assist players of League of Legends providing exceptional customer care through e-mail while ensuring fast friendly and accurate solutions.
If you love gaming and want to work for one of the worlds biggest gaming communities this role is for you!
Key Responsibilities
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Provide e-mail-based support to Polish-speaking players of League of Legends.
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Assist with account issues login problems security concerns and game-related questions.
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Investigate player reports and escalate complex cases when needed.
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Maintain a strong understanding of Riot Games policies and in-game systems.
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Deliver high-quality empathetic and player-focused responses.
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Collaborate with the team to continuously improve player experience.
Requirements
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Fluent Polish (C1C2)
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Good English (B2)
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Genuine interest in gaming (League of Legends knowledge is a strong advantage)
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Strong written communication skills
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Ability to multitask stay organized and work in shifts
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Must live in Sofia or be willing to relocate
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Ability to work on-site (hybrid possible after 2 months)
What We Offer
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Hybrid model: On-site at the beginning; Work From Home permitted after 2 months
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Full-time schedule (8h/day 5 days/week)
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International gaming support environment
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Career growth opportunities
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Paid training
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Supportive and friendly team culture
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Gaming-focused workplace with a fun and dynamic atmosphere
Work Conditions
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Shift coverage: 08:0000:00 MondaySunday
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8 hours per day 2 days off per week
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Work From Home available after 2 months (depending on performance and training completion)
Key Skills
- Children Activity
- Access Control
- Human Resources Administration
- Government
- Actuary
- Hydraulics
