Client Experience Navigator
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Job Location:
Jacksonville, FL - USA
Yearly Salary:
$ 30000 - 50000
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
We are growing so we our expanding our remote team. We are seeing motivated individuals who enjoy assisting others plan meaningful this role you will coordinate reservations for clients worldwide including accommodations cruises activities transportation and special events.
The ideal candidate is comfortable with organization communication and problem-solving. You will receive ongoing training flexible scheduling and access to exclusive perks while working fully remote.
Responsibilities:
- Create personalized itineraries for each client
- Research and coordinate reservations through multiple vendors
- Identify client preferences and offer tailored recommendations
- Communicate clearly professionally and promptly
- Troubleshoot and resolve booking-related issues
- Maintain accurate and detailed client records
- Participate in ongoing training and skill development
Benefits:
- Fully remote
- Flexible schedule
- Access to exclusive perks and incentives
- Supportive team environment
Requirements:
- Citizenship in the USA UK Mexico Australia or Spain
- Fluent in English with strong communication skills
- Smartphone with internet access (laptop or desktop also recommended)
- Customer service and computer literacy
- Hospitality experience a plus
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
