Credit & Collections Specialist

Bon Accord - Canada

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

POSITION: Credit & Collections Specialist
STATUS: Full-time
LOCATION: Kohl & Frisch Limited (Concord ON)
REPORTS TO: Supervisor Credit & Collections
DEPARTMENT: Finance

Founded in 1916 Kohl & Frisch Limited has a solid reputation in the healthcare industry that distinguishes it as the only national Canadian-owned and operated wholesale distributor. A family-owned company it is one of Canadas leading national distributors and is the essential link between pharmaceutical manufacturers and healthcare providers. Kohl & Frisch is fully equipped to service large chain retailers independent pharmacies clinics and hospitals for all their Rx OTC home healthcare and front shop needs.

Role

The Credit & Collection Specialist will be responsible for servicing all independent accounts across Canada encompassing collections reconciliation and general credit administration. The Credit and Collections Specialist will partner with various K&F departments to identify and resolve credit issues with customers. This position reports to the Credit & Collections Supervisor.

Responsibilities

Maintain positive customer relationships with internal and external customers
Respond to inquiries and requests from customers trades and other K&F departments. Research issues resolve discrepancies and identify resolutions.
Consistent account reconciliation of assigned accounts. Support payment allocations.
Identification and collection of receivables process all returned payments proactively follow-up on delinquent accounts.
Prepare weekly statements and monthly reports for assigned accounts
Prepare credit review summaries and ATB analysis to discuss problem accounts with Supervisor
Collaborate with sales and marketing teams to review account status returned payments and eligibility to participate in promotions.
Support Transportation department with processing of freight claims and clearing of Inter-depot transfers.
Manage all drop shipment credit approvals
Review and release of held orders within approval limits.
Work closely with other department team members to respond to credit and collection concerns accelerate cash inflows and reduce risk.
Other accounting and administrative duties as assigned

Qualifications and Experience

3-5 years of experience in high volume credit and collections management preferably in a pharmaceutical or healthcare environment
Degree or diploma in finance accounting or business administration or relevant experience
Completion or enrolment in the CCP program.
Advanced skills in Excel and spreadsheets.
Strong customer service and communication skills.
Proven analytical reconciliation and reporting skills.
Experience collaborating with interdependent departments.
Ability to work autonomously partner effectively and meet deadlines.

How to Apply
If you are interested in applying please submit a cover letter and a résumé to: .

Please ensure you specify the job title Credit & Collections Specialistin the subject line of your email.

Kohl & Frisch would like to thank all applicants for their interest. Only those candidates who are selected for an interview will be contacted. Kohl & Frisch Limited welcomes applications from individuals with disabilities and provides accommodation upon request for candidates taking part in the selection process.

Required Experience:

POSITION: Credit & Collections SpecialistSTATUS: Full-timeLOCATION: Kohl & Frisch Limited (Concord ON) REPORTS TO: Supervisor Credit & Collections DEPARTMENT: FinanceFounded in 1916 Kohl & Frisch Limited has a solid reputation in the healthcare industry that distinguishes it as the only national C...

Role

Responsibilities

Maintain positive customer relationships with internal and external customers
Respond to inquiries and requests from customers trades and other K&F departments. Research issues resolve discrepancies and identify resolutions.
Consistent account reconciliation of assigned accounts. Support payment allocations.
Identification and collection of receivables process all returned payments proactively follow-up on delinquent accounts.
Prepare weekly statements and monthly reports for assigned accounts
Prepare credit review summaries and ATB analysis to discuss problem accounts with Supervisor
Collaborate with sales and marketing teams to review account status returned payments and eligibility to participate in promotions.
Support Transportation department with processing of freight claims and clearing of Inter-depot transfers.
Manage all drop shipment credit approvals
Review and release of held orders within approval limits.
Work closely with other department team members to respond to credit and collection concerns accelerate cash inflows and reduce risk.
Other accounting and administrative duties as assigned

Qualifications and Experience

3-5 years of experience in high volume credit and collections management preferably in a pharmaceutical or healthcare environment
Degree or diploma in finance accounting or business administration or relevant experience
Completion or enrolment in the CCP program.
Advanced skills in Excel and spreadsheets.
Strong customer service and communication skills.
Proven analytical reconciliation and reporting skills.
Experience collaborating with interdependent departments.
Ability to work autonomously partner effectively and meet deadlines.