AVP, Policy and Billing Product Management (Guidewire)
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Job Location:
Manassas, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Company Details
Company URL:
Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale IA and Wilmington DE BTS provides innovative and customer-focused IT solutions to the majority of WRBCs 60 operating units across the globe. BTSs wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.
Driven by a commitment to collaboration BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand but proactively plan for the Whats Next in our industry and beyond.
With a culture centered on innovation and entrepreneurial spirit BTS stands as a community of technology leaders with eyes toward the future -- leaders who genuinely care about growing not only their team members but themselves and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles youd never known existed. Come join us as we push forward into the future of industry leading technological solutions.
Berkley Technology Services: Right Team Right Technology Simple and Secure.
Responsibilities
The AVP Policy and Billing Product Management will lead the strategic direction development and execution of policy administration and billing solutions across the commercial insurance portfolio. This leader will oversee a team of 1015 product managers and analysts ensuring alignment with business goals regulatory compliance and customer experience excellence. The role demands deep domain expertise in commercial insurance processes & operations strong leadership capabilities and a proven track record in enterprise-scale system transformation.
Strategic Leadership
- Define and execute the product vision and roadmap for policy administration and billing platforms.
- Align product strategy with underwriting claims finance and IT to support growth profitability and operational efficiency.
- Champion modernization initiatives including digital transformation automation and AI integration.
Team Management
- Lead mentor and develop a high-performing team of product managers and analysts.
- Establish clear goals performance metrics and career development plans.
- Foster a collaborative accountable and innovative team culture.
Product Ownership
- Own end-to-end lifecycle of policy and billing products including ideation prioritization development launch and optimization.
- Drive backlog grooming sprint planning and release management in partnership with Agile delivery teams.
- Ensure products meet business requirements user needs and compliance standards.
Stakeholder Engagement
- Serve as the primary liaison between business units technology teams and external vendors.
- Facilitate cross-functional collaboration to gather requirements resolve issues and deliver integrated solutions.
- Communicate product strategy progress and outcomes to executive leadership.
- Demonstrate strong negotiation and influencing skills to align diverse stakeholder interests secure resources and drive consensus across competing priorities.
Operational Excellence
- Monitor and improve product performance using KPIs such as billing accuracy policy issuance speed and system uptime.
- Oversee vendor relationships and third-party integrations related to policy and billing systems.
- Ensure adherence to regulatory and audit requirements across all product initiatives.
Qualifications
- Bachelors Degree in Computer Science Information Technology Information Systems or a related discipline. Equivalent experience and/or alternative qualifications will be considered.
- Minimum 10 years of experience in commercial insurance product management (not insurance product but technology product such as Guidewire) with at least 5 years in a leadership role.
- Proven success managing large teams and complex product portfolios.
Skills & Competencies
- Strong Guidewire implementation experience and deployment across PolicyCenter and BillingCenter.
- Led at least one large-scale multi-year policy system transformation program preferably involving legacy system replacement or modernization.
- Deep understanding of policy administration and billing systems (e.g. Guidewire Duck Creek).
- Strong analytical and problem-solving skills; data-driven decision maker.
- Exceptional negotiation and influencing skills with the ability to drive alignment and decision-making across senior stakeholders.
- Excellent communication collaboration and stakeholder management abilities.
- Familiarity with Agile methodologies and product management tools (e.g. Jira Aha!).
The Company is an equal employment opportunity employer
Key Skills
- Presentation Skills
- Risk Management
- Financial Services
- IFRS
- Banking
- Pricing
- Analysis Skills
- Securities Law
- Investment Banking
- Relationship Management
- Strategic Planning
- Leadership Experience
About Company
Berkley is a leader in commercial lines insurance, with over 60+ specialized businesses - each with deep expertise in an industry, product, or regional niche.
