Tier 1 Help Desk Technician

CompQsoft

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profile Job Location:

Kittery, ME - USA

profile Monthly Salary: Not Disclosed
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

Must be a team player. Training provided.

Customer service skills (experience with call centers/help desk)

Technical troubleshooting

Desk-side tech support (keyboards mice printers monitors desk set ups conference rooms)

Ability to understand technical instructions

Ability to work in a closely supported/supervised position

Requirements

Clearance: Active Secret or Interim Secret

Certification: A or network required (SEC CND CCSP GFACT GSEC FITSP-O GISCP CASP CISA or CCNP Security also acceptable. Sec or SSCP would be ideal.


Required Experience:

IC

Must be a team player. Training provided. Customer service skills (experience with call centers/help desk) Technical troubleshooting Desk-side tech support (keyboards mice printers monitors desk set ups conference rooms) Ability to understand technical instructions Ability to work in a closely supp...
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Key Skills

  • user account
  • Active Directory
  • Customer Service
  • Information Technology
  • desk support
  • End user
  • Project Management
  • Phone Calls
  • service levels agreement
  • Desk Staff
  • Ltil
  • Procedures
  • Setup
  • hardware
  • Technical Support

About Company

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Unlock your business potential with ComQsoft's 25+ years of IT expertise. We deliver tailored solutions - Cloud, Data & AI, & Cybersecurity.

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