Senior Site Reliability Engineer, Healthcare Cloud Infrastructure and Networking
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Job Location:
San Francisco, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
At Collective Health were transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology compassionate service and world-class user experience design.
As a Sr. Site Reliability Engineer you will be a key player in designing building and maintaining the cloud infrastructure that powers our healthcare applications. You will blend software engineering with systems and network administration expertise to solve complex multi-cloud connectivity and operational challenges. Your work will directly impact patient care by ensuring our services are always available and performant. You will be responsible for the availability latency performance efficiency monitoring and emergency response of our production environment with a special focus on meeting stringent healthcare compliance standards like HIPAA SOC 2 & HITRUST.
What youll do:
- Cloud Infrastructure Management:
- Design deploy and manage scalable secure and highly available infrastructure on multi-cloud platforms - AWS and GCP.
- Implement and manage Infrastructure as Code (IaC) using tools like Terraform Ansible to automate provisioning and configuration.
- Manage containerized applications and orchestration platforms primarily Kubernetes and Docker.
- Cloud Networking Engineering:
- Lead the architecture implementation and maintenance of secure cloud connectivity solutions to ensure compliant and high-throughput data exchange with external healthcare partners.
- Design implement and maintain highly available and secure cloud network topologies (e.g. VPCs subnets routing tables and peering) across multiple regions and multiple cloud technologies.
- Expertly configure and manage cloud load balancing (e.g. ALB NLB GCLB) and DNS services (e.g. Route 53 Cloud DNS) for optimal traffic distribution and low latency.
- Own the end-to-end lifecycle of TLS/SSL termination key rotation and certificate management across all load balancers to enforce stringent security postures.
- Design and enforce network segmentation and Zero Trust Architecture principles at the network layer to secure Protected Health Information (PHI).
- Perform network performance analysis and troubleshooting for latency throughput and connectivity issues specifically within the cloud providers network infrastructure.
- Site Reliability & Automation:
- Develop and implement Service Level Objectives (SLOs) and Service Level Indicators (SLIs) to maintain and improve system reliability.
- Automate manual operational tasks from deployments and scaling to incident response and recovery.
- Conduct blameless post-mortems and root cause analyses to prevent recurrence of incidents.
- Participate in an on-call rotation to respond to production issues and drive them to resolution.
- Monitoring & Application Support:
- Build and maintain robust monitoring logging and alerting systems using tools like Prometheus Grafana or the ELK stack.
- Work closely with software development teams to improve the reliability and performance of applications.
- Manage CI/CD pipelines to ensure safe automated and efficient software releases.
- Ensure all systems and processes are compliant with healthcare regulations and security best practices (HIPAA SOC 2).
To be successful in this role youll need:
- Required Qualifications
- Bachelors degree in Computer Science Engineering or a related field or equivalent practical experience.
- 8 years of experience in a Network Engineering or Cloud Engineering role.
- Strong proficiency with AWS and GCP cloud providers.
- Deep expertise in network observability tools and designing systems for continuous network compliance auditing against HIPAA / HITRUST standards.
- Expert-level proficiency in VPC design advanced routing protocols IP Address Management (IPAM) and Container Network Interface (CNI) configuration.
- Hands-on experience with containerization and orchestration technologies such as Kubernetes Docker.
- Solid experience with Infrastructure as Code tools such as Terraform Ansible.
- Proficiency in scripting and/or programming languages such as Python Go Bash.
- Experience in capacity planning cost analysis and justification for the architecture and design proposals.
- Experience working in a regulated industry (e.g. healthcare finance) with a strong understanding of security and compliance requirements.
- Preferred Qualifications
- Multi-cloud & Multi-site networking experience with AWS and GCP.
- Experience with Service Mesh technologies (e.g. Istio Linkerd) to manage and secure inter-service communication.
- Relevant certifications: AWS Certified Advanced Networking or GCP Professional Cloud Network Engineer.
Pay Transparency Statement
This is a hybrid position based out of one of our offices: San Francisco CA Lehi UT or Plano TX. Hybrid employees are expected to be in the office two days per week.#LI-hybrid
The actual pay rate offered within the range will depend on factors including geographic location qualifications experience and internal addition to the salary you will be eligible for stock options and benefits like health insurance 401k and paid time off. Learn more about our benefits at Francisco CA Pay Range
Key Skills
- Kubernetes
- FMEA
- Continuous Improvement
- Elasticsearch
- Go
- Root cause Analysis
- Maximo
- CMMS
- Maintenance
- Mechanical Engineering
- Manufacturing
- Troubleshooting
About Company
Collective Health offers the first integrated solution that empowers employers to administer plans, manage costs, and take care of their people—all in one place.
