Medical Assistant II Outpatient Mopac Specialty Care Clinic
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Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Were searching for a Medical Assistant II at the Outpatient MoPac Specialty Care Clinic in Austin TX area someone who works well in a fast-paced this position you will provide patient care and excellent customer service assist in the coordination of flow and provider schedules to effectively manage patient care.
As part of our commitment to maintaining a safe and healthy workplace all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.
Think youve got what it takes
Job Duties & Responsibilities
- Demonstrate positive and effective interpersonal skills communication and customer service skills
- Welcome and interact with all patients families and visitors in a professional timely age appropriate and culturally sensitive manner
- Respond to customer questions with prompt information and/or service related to appointment status wait time or unanticipated problems
- Communicate with patient staff and providers regarding patient arrivals delays and clinic processes
- Proactively approach dissatisfied customers and implements customer service recovery measures
- Facilitate the appointment check-in procedure
- Collaborate with clinic staff to ensure efficient patient flow
- Provide high quality cost-effective patient care in collaboration with clinicians and in conjunction with the patient/family
- Complete check out for patients and families
- Facilitate patient flow as the scheduling master for the clinic
Skills & Requirements
- High School Diploma or GED. College Degree in Relevant Field Preferred
- Required 2 years related experience
- Preferred experience in a healthcare setting or customer service focused industry and preferred outpatient clinic operations experience
One of the following Required Licenses/Certifications from the list below
- CCMA - Cert-Cert Clinical MA - CCMA by the National Health career Association
- CMA-AAM - Cert-Cert Medical Assistant by the American Association of Medical Assistants
- CMA-C - Clinical Medical Assistant Certification by the American Medical Certification Association (AMCA)
- EMT - Emergency Medical Techn by the Texas Department of State Health Services
- EMT-A - Advanced EMT by the Texas Department of State Health Services
- EMT-B - Emergency Medical Techn-Basic by the Texas Department of State Health Services
- EMT-I - Emergency Medical Techn-Interm by the Texas Department of State Health Services
- EMT-P - Emergency Medical Techn-Parame by the Texas Department of State Health Services
- LIC PAR - Lic-Paramedic by the Texas Department of State Health Services
- NCMA - National Cert Med Assistant by the National Center for Competency Testing
- NRCMA - Nat Reg Cert Med Assistant by the National Association of Health Professionals
- RMA-AAH : American Allied Health by the American Allied Health
- RMA-AAMP : American Association of Medical Personnel by the American Association of Medical Personnel
- RMA-AMT : American Medical Technologist by the American Medical Technologist
- RMA-ARMA : American Registry of Medical Assistants by the American Registry of Medical Assistants
Key Skills
- EMR Systems
- Clinical Laboratory Experience
- Athenahealth
- Algebra
- eClinicalWorks
- Primary Care Experience
- Phlebotomy
- Medical office experience
- Vital Signs Experience
- Experience Administering Injections
- Medical Terminology
- Medication Administration
About Company
Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades suc ... View more
