Senior MDM Support Engineer

Join global organization with 82000 employees around the world as a Senior MDM Support based in IQVIA. You will be part of IQVIAs world class technology team and will be involved in design development enhanced software programs or cloud applications or proprietary products.

Technical Skills:
Extensive experience in L2 production support
Excellent code debugging skills and problem-solving skills
Very good understanding about the production timelines
Preferred experience in any MDM technologies
Extensive experience with SQL Java Json scripts and unix scripts.
Hands-on experience in SQL and PL/SQL with the ability to write and tune complex SQL queries in large volume of data in production database
Hands-on experience with any other ETL tool such as Talend etc.
Experience in production issues ticketing tool and prepare Weekly/Monthly metrics
Reltio knowledge is preferred
Experience in leading the team and deliver the support project in SLA based contract
Mandatory good communication skill to interact with client.

Key responsibilities:
Test debug and potentially automate ETL processes using Oracle PL/SQL Java and Python.
Lead Support production deliverables and investigate production issues.
Communicate with immediate supervisor and other project team members on the status of work-in-progress both verbal and written communication
Work very closely on production database/environment
Provide project system and other technical documentation as required
Adapt to the technology and potentially lead other team members
Work in any of the shifts as demand by project
Play SME role for the project and lead the conversation with client on critical items
Work closely with delivery manager to report KPIs as demand by the project

Qualifications / Skills:

Experience: Candidates with 6 to 10 years of experience

Education: Bachelors/Masters degree in Engineering or equivalent experience

Required Experience / Skills:

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at