Beverage Manager

1. Beverage Operations Management

• Oversee daily beverage service operations across all outlets (bars lounges restaurants pool/beach bars room service etc.)
• Ensure consistent delivery of premium service and product quality in alignment with the brand standards
• Manage bar inventories beverage stock control and requisitions
• Monitor and maintain proper beverage storage handling and preparation practices

2. Menu Development

• Collaborate with chefs sommeliers and bar staff to develop innovative and seasonal beverage menus (cocktails wine lists mocktails specialty drinks etc.)
• Source local and international beverage products to align with tourism trends and guest preferences
• Create signature drinks that enhance the destination experience

3. Staff Management & Training

• Recruit train schedule and supervise bartenders barbacks sommeliers and beverage servers
• Implement training programs to ensure staff are knowledgeable about products mixology upselling and customer service
• Conduct performance evaluations and provide continuous coaching

4. Financial Management

• Monitor beverage costs margins and sales to achieve financial targets
• Analyze sales reports to optimize beverage offerings and pricing
• Manage vendor relationships and negotiate favorable contracts

5. Guest Experience & Satisfaction

• Engage with guests to ensure satisfaction and gather feedback
• Handle beverage-related guest concerns and resolve complaints efficiently
• Implement promotional events (e.g. wine tastings mixology classes) to enhance guest engagement

6. Compliance & Safety

• Ensure compliance with local alcohol laws licensing regulations and company policies
• Oversee health hygiene and safety standards in all beverage areas
• Implement responsible alcohol service programs and train staff accordingly

Qualifications :

Qualifications:

• Bachelors degree in Hospitality Management Tourism Culinary Arts or related field (preferred)
• Minimum 35 years of beverage management experience in a luxury hotel resort or cruise environment
• Extensive knowledge of wines spirits cocktails and non-alcoholic beverages
• Certification in food safety mixology or sommelier training (e.g. WSET TIPS ServSafe)

Skills & Competencies:

• Strong leadership and team-building abilities
• Excellent communication and interpersonal skills
• Creative and trend-aware with a passion for hospitality
• Strong analytical organizational and problem-solving skills
• Ability to work in a fast-paced multicultural and guest-focused environment
• Familiarity with POS systems inventory management software and MS Office

Working Conditions:

• Flexibility to work evenings weekends holidays and extended hours
• May involve standing for long periods and lifting supplies
• Travel or relocation may be required depending on property

Key Performance Indicators (KPIs):

• Guest satisfaction scores related to beverage service
• Beverage cost percentage vs. budget
• Employee turnover and training compliance
• Revenue growth from beverage sales
• Compliance with safety and regulatory standards

Additional Information :

Your team and working environment:
In 1-2 sentences introduce the team property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Remote Work :

No

Employment Type :

Full-time