ServiceNow Event Management Integration Specialist

Durham, NC - USA

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: ServiceNow Event Management Integration Specialist

Location: Durham NC - 2 days remote 3 days onsite

Duration: 6 months

final round onsite!

LOCAL Candidate only who can work on our w2

Include:

DOB (Month/Day)

Last 4 of SSN

Copy of Visa

Job Title: ServiceNow Event Management Integration Specialist

Overview:

We are looking for a skilled ServiceNow professional to implement and configure Event Management integration with Microsoft System Center Operations Manager (SCOM). This role ensures seamless event ingestion correlation and alerting within the ServiceNow platform to improve incident response and operational visibility.

Key Responsibilities:

Configure ServiceNow Event Management to receive and process alerts from SCOM.
Set up MID Server and Event Connector for secure communication between SCOM and ServiceNow.
Define and implement event rules alert correlation and deduplication logic.
Map SCOM alerts to appropriate CI classes in the CMDB for accurate impact analysis.
Create operational dashboards and event filters for real-time monitoring.
Collaborate with infrastructure and monitoring teams to validate event flow and troubleshoot integration issues.
Document integration steps workflows and best practices for ongoing support.

Required Skills:

Hands-on experience with ServiceNow Event Management and IntegrationHub.
Strong knowledge of SCOM architecture and alerting mechanisms.
Familiarity with MID Server configuration and event connectors.
Understanding of CMDB relationships and impact analysis.
Ability to design event correlation rules and remediation workflows.
Excellent troubleshooting and communication skills.
Preferred Qualifications:

ServiceNow Certified Implementation Specialist Event Management.
ITIL Foundation level knowledge
Experience with other monitoring tools (e.g. Cisco DNA ServiceNow ACC Dynatrace) and integrations with ServiceNow.
Knowledge of ITOM Suite (Discovery Service Mapping).

Job Title: ServiceNow Event Management Integration Specialist Location: Durham NC - 2 days remote 3 days onsite Duration: 6 months final round onsite! LOCAL Candidate only who can work on our w2 Include: DOB (Month/Day) Last 4 of SSN Copy of Visa Job Title: ServiceNow Event Management Int...