Client Engagement Manager

Mountain View, CA - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Client Engagement Manager

Location : Mountain View CA (Onsite)

FTE Only

Salary : Negotiate and share

Experience : 15 Years

We are seeking a Client Engagement Manager. This role combines delivery ownership client engagement and growth leadership requiring deep experience in telecom/ISP domains OSS/BSS and large-scale network deployments. The leader will ensure delivery excellence manage portfolio and act as a trusted advisor to leadership.

Key Responsibilities

Own the strategic delivery relationship infrastructure OSS/BSS and operations.
Provide governance and oversight of delivery portfolio ensuring operational stability and cost efficiency.
Act as the primary interface client executives for delivery reviews escalations and roadmap alignment.
Partner with account and sales leadership to identify expansion opportunities and drive portfolio growth.
Guide teams in deploying fibre infrastructure backbone expansion OSS/BSS modernization and automation frameworks.
Ensure service quality compliance and SLA adherence across deployments and operations.
Mentor senior managers and build leadership capability in delivery teams.

Qualifications

15 years in telecom/ISP service delivery including managing broadband or fiber rollouts.
Proven success managing large-scale OSS/BSS programs (provisioning billing assurance).
Deep knowledge of network engineering backbone deployments and service assurance.
Track record of leading $10M delivery portfolios in global environments.
Strong executive presence stakeholder influence and customer engagement skills.

Job Title: Client Engagement Manager Location : Mountain View CA (Onsite) FTE Only Salary : Negotiate and share Experience : 15 Years We are seeking a Client Engagement Manager. This role combines delivery ownership client engagement and growth leadership requiring deep experience in telecom/ISP ...