Airwatch Enginner

Title: Airwatch Enginner

Location: Saint Paul MN (Onsite)

Duration: 12 Months

Interview Type: in-person

Description of Project

• The Metropolitan Council Unified Communication and Collarboration Team (Met Council) is seeking one full-time AirWatch MDM Engineer resource to manage and support the existing enterprise mobile device management (MDM) environment.
• The ideal resource with have deep expertise in AirWatch a strong understanding of mobile security and compliance and a passion for modernizing endpoint managment throuch cloud-native solutions.
• At a high level the resource will maintain the current VMware Workspace One (AirWatch) infrastructure while working on and helping with the strategic planning and execution of a future migration to Microsoft Intune alongside the Endpoint Engineering Team.

Sample Tasks and Key Responsibilities:

• Maintain the existing AirWatch MDM platform including device enrollment policy configuration application deployment and compliance monitoring for iPhones iPads and Android devices.
• Provide Tier 2/3 support for mobile device issues across iOS Android and Windows platforms.
• Maintain Verizon AT&T and other Vendor Support Portals for cellular devices
• Collaborate with security and compliance teams to ensure mobile device policies align with organizational standards.
• Monitor system performance generate reports and implement required improvements to enhance user experience and security posture.
• Work on the assessment planning and phased migration from AirWatch to Microsoft Intune including stakeholder engagement pilot testing and documentation.
• Develop and maintain technical documentation SOPs and knowledge base articles.
• Keep the Met Council leadership updated and current with industry trends and best practices in endpoint management and mobile security.
• Demonstrate excellent troubleshooting communication and documentation skills.
• Demonstrate ability to work independently and collaboratively in a fast-paced environment.
• Knowledge transfer

Minimum Qualifications

• 3 years of hands-on experience with VMware Workspace ONE / AirWatch administration.
• 2 years of combined experience using Air Watch MDM software mobile OS platforms and enterprise mobility architecture
• 2 years of experience with cellular activations on Vendor portals such as Verizon AT&T and T-Mobile.
• 1 year of combined experience with Microsoft Intune Azure AD and Microsoft Endpoint Manager.

Desired Skills

• Experience with Intune deployment or migration projects.
• Microsoft certifications (e.g. MD-102 SC-300 or AZ-104).
• Knowledge of Zero Trust principles and conditional access policies.
• Experience integrating MDM with identity and access management solutions.
• Experience with PowerShell scripting or other automation tools.