Field Service Representative Ontario

The Opportunity

Join our team as a Field Service Representative and play a key role in delivering exceptional service to our customers. You will execute service work on-site ensuring compliance with Hitachi Energys safety standards and project requirements. This role offers the chance to work on advanced power products build strong customer relationships and develop technical expertise in transformers and high-voltage equipment. If you thrive in dynamic environments and enjoy solving complex challenges this is your opportunity to grow with us.

How Youll Make an Impact

• Perform troubleshooting repair installation testing commissioning and start-up of power equipment.

• Execute transformer installation and maintenance activities including bushing replacement and leak repairs.

• Conduct electrical testing of transformers (power factor ratio resistance insulation resistance SFRA).

• Operate and maintain transformer oil processing rigs.

• Prepare technical reports and customer documentation after site work.

• Collaborate with sales marketing and engineering teams to provide field service expertise.

• Mentor other field service employees and support technical training initiatives.

• Ensure all site work meets safety requirements and compliance standards.

• Responsible to ensure compliance with applicable external and internal regulations procedures and guidelines.

Your Background

• Trade education college diploma or university degree in a technical field (electrical mechanical etc.).

• Minimum 5 years of electrical field service experience or relevant substation/transformer experience.

• Strong knowledge of power transformers and power system equipment; HV knowledge is an asset.

• Proven ability to troubleshoot and resolve technical problems independently.

• Excellent communication and customer relationship skills.

• Valid Canadian drivers license and acceptable driving record; valid passport for international travel.

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in Canada.

More About Us

We pride ourselves on offering a holistic range of competitive benefits to support your financial physical and mental wellbeing and personal development. We want you to truly thrive with us in work and out.

Health Care: Medical dental vision coverage.
Financial Wellbeing: Employer-sponsored pension program with generous company match life and disability insurance.
Family Care: 24/7 employee and family assistance program comprehensive group insurance telemedicine service.
Work-Life: Enhanced leave programs fitness and wellness initiatives.
Employee Engagement and Development: Employee Resource Groups tuition reimbursement on-demand learning platforms.

Only selected candidates will be contacted.