Supervisor
Share
Job Location:
Hoofddorp - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Our team members are at the heart of everything we do. At Cencora we are united in our responsibility to create healthier futures and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
This role is in support of Cencoras global logistics and storage services marketed through our World Courier business.
Role Summary
We are seeking a dedicated and dynamic Supervisor to join our logistics team in Hoofddorp Netherlands. The role of Supervisor is to ensure the overall smooth running of both Operations department daily. It will involve the supervision and coordination of Operations related activities.
The ideal candidate will have experience in dispatching drivers planning and managing operations in the logistics sector.
Principal Duties & Responsibilities
Responsibility for the daily running of the Dispatch department i.e. to ensure that personnel are working to their full potential that work is evenly distributed among staff and to ensure the equipment is being utilized correctly.
To ensure that customers are receiving the highest level of customer service from our Vendors.
Observe and evaluate workers & vendors performance and to offer assistance where required in Operations departments.
Ensure staff & Vendors are up to date on all aspects of their role and are fully trained in their disciplines. All new guidelines and technologies are to be immediately implemented.
Keep staff & vendors regularly informed of any new operational issues which may impact on their role.
Identifying Sourcing and Onboarding of new vendors.
Assessment of current vendors reviewing performance levels new lane assessment and negotiating costs down where possible.
Support Global initiatives such as Nova/TMS & Dash and ensure they are implemented.
Assist in contingency planning and identify future issues e.g. Storms Pandemic planning etc.
To identify areas in the Operations department where change may be required and implement the change if appropriate.
Conduct regular meetings to discuss the running of the Dispatch department i.e. how people are doing identify areas of weakness and what can be improved upon. Also comment people on their achievements if appropriate.
To plan prepare and devise shift schedules & ensure the department is always adequately covered.
Ensure all regulatory requirements (including but not limited to ADR Air Cargo Security GDP AEO) are strictly adhered to throughout the Operation.
Have regular contact with Management to discuss customer complaints and any issues. Suggest change where necessary.
Assist in recruitment and training of new personnel.
Conduct and document annual appraisals with all staff.
Ensure all staff are up to date with current guidelines and all SOPs are completed within set time parameters.
Ensure CAPAs and Event note levels stay at a minimum.
Ensure CAPAs are investigated managed implemented and responded to in agreed timelines.
Prepare reports as requested by Operations Manager and leadership team.
Be first point of contact for out of hours incidents to ensure the smooth running of the operation.
.
Skills and Experience
Required:
Minimum of 1 years of experience in logistics dispatching drivers and planning.
Proven ability to adapt quickly and manage change effectively.
Strong communication skills to collaborate with diverse stakeholders and departments.
Native Dutch speaker preferred.
Background check clearance (no criminal history).
Preferred:
Experience in airport dispatch or a comparable logistics sector.
Strong leadership skills with the ability to train and mentor a team.
Familiarity with TSA regulations and cold chain shipment management.
What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full timeAffiliated Companies
Affiliated Companies: World Courier Holland B.V.Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or membership in any other class protected by federal state or local law.
The companys continued success depends on the full and effective utilization of qualified individuals. Therefore harassment is prohibited and all matters related to recruiting training compensation benefits promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Hospitality Experience
- Management Experience
- Mediation Experience
- Guest Services
- Merchandising
- Experience with Children
- Leadership Experience
- Mentoring
- Supervising Experience
- Neonatal Ventilator
