Manager, Business Intelligence

ABOUT THE ROLE

Hockey Canada is seeking a strategic and analytical Manager Business Intelligence to drive data-informed decision-making across our organization. This role will be instrumental in generating actionable insights optimizing revenue enhancing fan profiles and supporting cross-departmental reporting needs.

The ideal candidate is experienced in business intelligence passionate about data and eager to play a key role in the continued evolution of how Hockey Canada uses information to fuel growth fan engagement and operational performance.

HOW YOU WILL CONTRIBUTE TO THE OVERALL MISSION OF HOCKEY CANADA

• Develop pricing models and predictive analytics for event revenue streams including tickets lotteries auctions etc.

• Manage sponsorship licensing digital and social media asset rate cards.

• Conduct post-event revenue evaluations to inform future thorough analyses of data past trends and insights to formulate strategic recommendations for to increase growth in revenue and all marketing campaigns.

• Lead the development maintenance and enhancement of Hockey Canadas CRM systems and processes.

• Enable cross-functional teams to leverage CRM tools for marketing fan engagement and revenue generation.

• Oversee data hygiene segmentation strategies campaign tracking and CRM reporting.

• Support the ongoing development and refinement of Hockey Canadas 360-degree fan and participant profiles integrating multiple data sources to build holistic views of audiences (fans players parents volunteers).

• Deliver data-driven reporting and insights for broadcast performance sponsor activations and marketing campaigns.

• Provide stakeholders and partners with clear insightful reports that support relationship management.

• Develop and manage internal performance scorecards and dashboards across departments.

• Track KPIs department goals and strategic initiatives to support organizational alignment and accountability.

• Present quarterly performance updates to department leadership.

• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

EXPERIENCE YOULL NEED

• Post-secondary education in Analytics Statistics or a related field

• Minimum 3 years experience in business intelligence including analytics data & statistical analysis marketing insights

• Experience with different CRM and marketing automation toolsets

• Experience building and automating management level reporting and dashboards

• Working knowledge of data visualization tools including Power BI is a plus

• Stellar critical thinker with management experience and a willingness to embrace and manage change.

• Exceptional organizational and time management skills; ability to balance conflicting priorities in order to manage workflow ensure the completion of essential projects and meet deadlines

• High level of integrity; earns others trust and respect through consistent honesty and professionalism in all interactions

• Demonstrated high level of proficiency in Microsoft Programs Outlook and ability to quickly adapt to new technology and easily acquire new technical skills

• Bilingualism (English/French) is an asset

WHAT YOU RECEIVE IN RETURN

• Ability to focus on your health with a comprehensive extended health and benefits program for employees and their eligible dependents effective on their first day with us there is no waiting plan also includes access to 24/7 virtual care from anywhere in Canada and access to our Employee Assistance Program (EAP) to support mental physical and financial health. These services are confidential and at no cost to our employees.

• Time to recharge with paid holidays vacation wellness and cultural observance days.

• Our employer-matched RSP contribution plan supports long-term financial well-being by matching employee contributions up to a maximum of 5% with an additional percentage added based on years of service rewarding long-term commitment and helping employees build a stronger financial future.

• Hockey Canada recognizes the value of flexibility in work locations and schedules to help our employees balance work life and hybrid work schedules are available for many of our roles.

• Our annual $350 wellness spending account reflects our commitment to employee well-being providing support for an active lifestyle by covering expenses related to fitness health and overall wellness empowering our team to prioritize their physical and mental well-being.

• The salary band for this position starts at $68360 per year.

At Hockey Canada we are an equal opportunity employer and value diversity within our organization.

* Strong preference for bilingualism or in the absence of same open to working towards gained proficiency.

**A Satisfactory Criminal Record Check Social Media Screening and Disclosure Form is required of all Hockey Canada Employees and Volunteers. Some positions may also require Vulnerable Sector Verification. **

For additional information on the position please reach out to

APPLICATION DEADLINE: December 7 2025

Required Experience:

Manager