Software Development Manager

About the Team:

The Agent Development Platform (ADP) is the foundational platform that powers NetSuites next-generation agentic AI experiences including AskOracle SuiteAgent AI Connector and NetSuite Next. Agent Development Platform provides unified capabilities for conversation history memory governance and guardrails evaluation hooks telemetry and graph-based orchestration. The team partners closely with product management platform engineering architecture security and global engineering organizations to deliver high-quality scalable compliant AI capabilities to customers.

Role Summary:

We are seeking an experienced Software Development Manager to manage a team responsible for the design development and delivery of the Agent Development Platform. This leader will own the end-to-end execution of platform capabilities and guide a team of talented engineers in building the infrastructure APIs and runtime that enable every NetSuite AI agent. This role is ideal for a manager who has deep technical expertise strong execution discipline and the ability to drive cross-functional alignment in a fast-moving high-impact environment.

Leadership & Strategy

• Lead and manage a team of 5-8 software engineers delivering core ADP capabilities including conversation management memory systems governance/guardrails and evaluation/telemetry frameworks.
• Own planning execution and delivery of features across quarterly and annual roadmaps.
• Ensure high-quality software development through code reviews engineering best practices operational excellence and continuous improvement.
• Build mentor and grow a high-performing engineering team across regions.
• Support career development through coaching feedback and clear growth frameworks.
• Partner with recruiting to scale the team as ADP expands.

Technical Responsibilities

• Drive technical direction and architecture decisions for the ADP platform including graph-based orchestration SDK integrations and platform extensibility.
• Partner with security architecture and product teams to ensure ADP meets compliance governance scalability and reliability standards.
• Establish metrics SLAs and observability practices to ensure platform performance and reliability.

Cross Functional Collaboration

• Work closely with teams across foundation including AskOracle MLP Data Platform appSec/prodSec and value stream teamsto ensure cohesive end-to-end agent capabilities.
• Collaborate with product managers to refine requirements define scope and ensure platform usability for internal agent developers.
• Represent ADP in cross-org initiatives design reviews governance discussions and leadership forums.

Career Level - M2