Am-Hro

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Assistant Manager HR-Operations
You will be responsible to be an effective influencer knowledgeable about the business and whose impact and value is clear to the client group and HR org alike. The ideal candidate will thrive in a multifaceted and changing environment and have fun while getting a lot of great work done.

Responsibilities
Leading HR Services team (10 members) responsible for managing the Talent Acquisition Employee Lifecycle management Employee support centre Talent development Compensation & Benefits processes
Ensure adherence to SLAs as agreed for the respective processes
Work closely with quality team in identification and implementation of improvement ideas
Monitor and resolve day to day issues & escalations if any by co-ordinating with different process owners & stakeholders
Work closely with the overall process lead to ensure that any process changes / updates are communicated timely to the team members in India
Review process performance and report out performance dashboards on a regular basis
Provide coaching and mentoring to the team and manage client stakeholders

Qualifications we seek in you!
Minimum Qualifications
Bachelors or equivalent education
Experience in HR shared services/Operations
Experience in Workday or similar HCM
Demonstrated competence in managing various HR functional areas like Talent Acquisition Employee Lifecycle management Employee support centre Talent development Compensation & Benefits processes
Comfortable and thrive in an ambiguous high growth fast paced environment
Outstanding interpersonal and communication skills
Demonstrated credibility and integrity in communications to ensure information flows both upward and downward
Preferred Qualifications/ Skills

MBA/External Certifications from recognised institutes is an advantage
Ability to thrive in an unstructured environment and work independently
Ability to manage multiple complex issues and prioritize projects concurrently
Ability to work at all levels of the HR stack - Strategic operational and tactical

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.