Head of Compliance & Regulatory

About

At Zego we understand that traditional motor insurance holds good drivers back. Its too complicated too expensive and it doesnt reflect how well you actually drive. Since 2016 we have been on a mission to change that by offering the lowest priced insurance for good drivers.
From van drivers and gig workers to everyday car drivers our customers are the driving force behind everything we do. Weve sold tens of millions of policies and raised over $200 million in funding and picked up numerous awards including the Employer of The Year 2025 as awarded at The Insurance Posts Awards. And were only just getting started.

The role

As Head of Compliance youll lead Zegos second line to safeguard retail customers and ensure our UK motor-insurance operations meet all regulatory expectations. Youll set the compliance strategy embed strong conduct standards across the product and distribution lifecycle and act as a trusted partner to the business and primary contact for regulators.

Heres what youll be doing:

• Regulatory Management: Stay abreast of regulatory changes and developments affecting the motor insurance sector. Ensure that all company activities are in compliance with UK and FCA laws and regulations.
• Consumer Duty Compliance: Implement and oversee strategies to ensure the company meets its responsibilities towards consumer duty particularly concerning retail customers. Develop and maintain policies that promote transparency fairness and integrity in all customer interactions.
• Policy Development and Implementation: Lead the development and implementation of comprehensive compliance policies and procedures including a robust Compliance. Ensure these are effectively communicated across the company and fully integrated into all business processes.
• Compliance Monitoring and Reporting: Improve our Compliance Monitoring Plan to ensure continuous compliance and address potential violations of regulatory legal or company policies. Prepare and present detailed compliance reports to senior management and regulatory bodies.
• Risk Assessment and Management: Conduct thorough risk assessments related to compliance issues particularly those that affect retail customers. Develop risk mitigation strategies to prevent compliance breaches.
• Training and Development: Develop and deliver training programs on compliance and regulatory requirements to employees at all levels of the organisation. Ensure staff are aware of their roles and responsibilities with respect to compliance and consumer protection.
• Stakeholder Engagement: Collaborate with internal and external stakeholders to enhance compliance frameworks and practices. Provide expert advice and guidance on compliance matters to senior management.
• Advising the Board and Executive Management: Act as a key advisor to the board and executive management on all compliance-related matters. Offer strategic insights and recommendations to guide decision-making processes and ensure the companys compliance posture aligns with its strategic objectives.

What you will need to be successful in the role

• Strong background in a compliance role within the insurance industry ideally motor insurance.
• Youre an experienced people leader able to motivate and encourage.
• Deep understanding of FCA regulatory environment.
• Have interest in technology and automation especially AI tools.
• Exceptional organisational leadership and communication skills.
• Strong awareness and understanding of Consumer Duty regulations in the UK.

Whats it like to work at Zego

Joining Zego is a career-defining move. People go further here reaching their full potential to achieve extraordinary things.

Were spread throughout the UK and united by our drive to get things done. Were proud of our company and our culture a friendly and inclusive space where we can lift each other up and celebrate our wins every day.

Together were setting the bar higher delivering exceptional work that makes a difference. Our people are the most important part of our story and everyone here plays a role. Theres loads of room to learn and grow and youll get the freedom to steer your career wherever you want.

Youll work alongside a talented group who embrace each others differences and arent afraid of a challenge. We recognise our achievements learn from our mistakes and help each other to be the best we can be. Together were making insurance matter.

How we work

We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid!

We foster a flexible approach that empowers every Zegon to perform at their best. We ask you to spend one day a week in our central London office. We cover the costs for all company-wide events (3 per year) and also provide a separate hybrid contribution to help pay towards other travel costs. We think its a good mix of collaborative face time and flexible home-working setting us up to achieve the right balance between work and life.

Our approach to AI

We believe in the power of AI to meaningfully improve how we work - helping us move faster think differently and focus on what matters most. At Zego we encourage people to stay curious and intentional about how AI is leveraged in their work and teams to drive practical impact every day. This is your chance to do the most meaningful work of your career - and well provide you with the tools support and freedom to do it well.

Benefits

We reward our people well. Join us and youll get a market-competitive salary private medical insurance company share options generous holiday allowance and a whole lot of wellbeing benefits. And thats just for starters.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion national origin gender sexual orientation age marital status or disability status. If you need any support with your application please get in touch with us on

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#LI-Hybrid

Required Experience:

Director