Our opportunity: As the premium provider of drinking water and water treatment services for the greater part of a century Halls Culligan continues to innovate and expand our business nationwide by offering tailored solutions to meet the specific needs of each customer backed by our superior Culligan service.
As a Service Technician youll play a critical role in ensuring the proper installation and service of our products and systems for customers. This role requires technical expertise attention to detail and a commitment to delivering high-quality Culligan service. The ideal candidate for this role will have strong mechanical aptitude the ability to troubleshoot and diagnose our systems following training and will be comfortable consulting with customers to effectively understand their needs.
Why youll love working here:
- We offer a full-time Monday-Friday work schedule.
- Pay rate of $22-$23 per hour depending on experience.
- Youll receive paid time off (PTO) at a generous accrual rate.
- Youll be eligible for a full benefits package including a 401k with company match following your introductory period.
- Were a stable and growing family-oriented company who regularly offers career advancement opportunities.
- We believe in upskilling our employees and promoting from within.
- Youll have the opportunity to utilize Culligan equipment in your home free of charge!
What youll do:
Installation and Service:
- Install and service products and systems at both commercial and residential customer locations.
- Test and troubleshoot equipment to ensure proper functionality.
- Follow standard operating procedures (SOPs) and safety protocols.
Customer Service:
- Interact with customers in a professional and courteous manner.
- Communicate effectively to explain installation processes and answers questions.
Technical Support:
- Provide technical support to customers during and after installations.
- Diagnose and resolve technical issues in a timely manner.
Training and Education:
- Train customers on the proper use and maintenance of installed products and systems.
- Provide basic technical guidance to customers.
- Aid and/or provide training to coworkers and other departments.
Documentation:
- Maintain accurate records of installations and troubleshooting steps including pictures.
Safety:
- Operate service vehicles safely; adhere to safe driver policies and complete required vehicle inspections and maintenance.
- Load unload and secure service vehicles as required.
Where youll work:
Culligan Service Technicians spend much of their time traveling to their customers location and completing on-site installation this means you should feel comfortable working in various environments including indoor and outdoor spaces a variety of in-home conditions as well as situations involving pets. While youll be traveling during working hours youll be back at the dealership by the end of your day. You may be required to work in tight spaces such as crawl spaces. This role is physically demanding and requires the Technician to stand kneel bend crawl and lift heavy equipment up to 100lbs regularly.
Who should apply:
The personal attributes that will set you apart in our hiring process include integrity and accountability our Technicians must be honest trustworthy and willing to take complete ownership over their role. We expect you to be punctual and reliable as our customers rely on timely consistent service and installation. Effective communication and attention to detail will be key in this role given the need to manage customer information and paperwork for correctness as well as efficiently communicate with customers managers and team members. The Service Technician should be comfortable quickly adapting to changing circumstances adjusting to different tasks and working conditions as well as committing to ongoing learning to stay updated on industry trends new technologies and best practices.
Technically speaking the ideal candidate for this role will be highly customer oriented comfortable managing their time and solving problems and committed to following SOPs. Proficiency in using hand tools and basic power tools is of the utmost important in this position.
Your qualifications:
- Must maintain a valid Drivers License.
- Must have a minimum of 2 years experience in plumbing
- Must have 2 years experience working with hand tools
- Preferred: 2 years experience in soldering and/or welding
- Must be at least 18 years of age or older and must be able to successfully pass and maintain an acceptable driving record check to be insurable by the company to operate a company vehicle.
- Must be able to safely operate a commercial vehicle daily for approximately 8-10 hours.
- Must be able to successfully pass criminal background check and drug screening checks as well as any ongoing screenings per company requirements.
- Must remain physically capable with or without reasonable accommodation of performing the duties required of this position.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance (Only applicable for employees working 2 hours or more in unincorporated LA county).
About Culligan
As the worlds leading water experts we are dedicated to delivering high-quality water solutions to residential commercial and industrial customers. Headquartered in Rosemont Illinois Culligan International offers technologically advanced state-of-the-art water filtration products including water softeners water filtration systems industrial water treatment solutions drinking water systems and whole-house filtration systems.
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy delicious water for our customers in their homes offices businesses and industrial facilities around the world. Our complete line of water softeners water filtration systems commercial and industrial water treatment solutions drinking water systems whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.