eCommerce Global Payment Strategy & Operations Specialist

Your Job Title: eCommerce Global Payment Strategy & Operations Specialist

Your Location: Westminster CO (in office)

Division: AECO

The eCommerce Global Payment Strategy & Operations Specialist will serve as a key partner to eCommerce Sales ePayments Credit & Collections Customer Support DevOps and cross-functional teams. This role will help drive the strategy scalability and operational excellence of Trimbles global eCommerce payment ecosystemproactively identifying friction points mitigating payment risk and enabling seamless payment experiences for customers worldwide.

The ideal candidate will have proven experience in global payment operations and optimization with a strong understanding of the payment gateway technologies processes and compliance standards that underpin scalable eCommerce growth. This role is critical in improving payment performance supporting revenue growth and ensuring frictionless transactions across diverse markets.

What You Will Do:

• Develop and execute a scalable global payment strategy for the eCommerce channel aligning with global sales growth and customer experience objectives.

• Design and maintain a comprehensive payment reporting framework to monitor and analyze key performance metrics including authorization rates declines failure points fraud trends and gateway performance across regions.

• Leverage dashboards and analytics to identify and resolve payment gateway issues optimize authorization rates and drive continuous improvement in payment success rates.

• Collaborate cross-functionally with ePayments DevOps and Support teams to troubleshoot and resolve payment-related issues ensuring system reliability and customer satisfaction.

• Ensure global compliance with security privacy and regulatory standards (e.g. PCI SCA 3DS) and regularly assess adherence across payment systems and processes.

• Monitor and manage fraud and chargebacks for SketchUp and other online products providing proactive insights and risk mitigation strategies.

• Stay ahead of global payment trends and emerging technologies to identify new optimization opportunities that improve conversion retention and cross-border scalability.

What You Will Bring:

• Proven experience in global payment operations and strategy within an eCommerce environment.

• Deep understanding of payment gateways processing networks and recurring/subscription models.

• Hands-on experience with Cybersource PayPal Stripe and other global gateways.

• Knowledge of card brand requirements regional regulations and cross-border transaction optimization.

• Understanding of EU 3DS SCA and related payment compliance requirements.

• Advanced analytical and problem-solving skills with a data-driven approach to identifying and resolving payment challenges.

• Exceptional collaboration and communication skills with the ability to align cross-functional teams around shared goals.

About Our Division AECO

Trimble is developing technology software and services that drive the digital transformation of construction with solutions that span the entire architecture engineering and construction (AEC) industry. Empowering teams across the construction lifecycle Trimbles innovative approach improves coordination and collaboration between stakeholders teams phases and processes. Trimbles Connected Construction strategy gives users control of their operations with best-in-class solutions and a common data environment. By automating work and transforming workflows Trimble is enabling construction professionals to improve productivity quality transparency safety sustainability and deliver each project with confidence. For more information visit:.

Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation depending on circumstances not related to an applicants sex or other status protected by local state or federal law.

Hiring Range

Pay Rate Type

Bonus Eligible

Commission Eligible

Benefits: Trimble offers comprehensive core benefits that include Medical Dental Vision Life Disability Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.

How to Apply: Please submit an online application for this position by clicking on the Apply Now button located in this posting.

Application Deadline: Applications could be accepted until at least 30 days from the posting date.

At Trimble we are committed to fostering a diverse inclusive and equitable workplace where everyone can thrive. Guided by our core valuesBelong Innovate and Growwe embrace and celebrate differences knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer welcoming individuals of all backgrounds and advancing opportunities while embracing race color gender identity sexual orientation religion disability veteran status or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more please see Trimbles Code of Business Conduct and Ethics at under Corporate Governance.

Our mission to transform the way the world works starts with transforming how we work together. By actively listening asking questions and taking intentional actions we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.

Trimbles Privacy Policy

If you need assistance or would like to request an accommodation in connection with the application process please contact