Travel Consultant

Job Description:

Abercrombie & Kent Spain and Portugal a Luxury Destination Management Company in Madrid is looking for a Travel Consultants Sales and Operations to join their wonderful team in this exciting city.

Summary of duties:

Responsible for the successful sale/operation of business for FIT tours and Groups.

Success will be measured on achieving and exceeding set budgets and targets.

Please note that ALL interviews will be conducted in English and/or Portuguese if relevant.

Essential skills for theses role are:

• Excellent (preferably native) command of Spanish.

• Excellent command of the English language spoken and written including creative writing.

• Knowledge of the Portuguese language would be beneficial.

• Experience in the travel industry ideally in the luxury sector.

• Experience in handling groups or even incentives as well as FITs will be an advantage

• Numerate accurate/detailed and dedicated

• Results and sales driven

• Hardworking and independent

• Excellent knowledge of Spain & Portugal

• Excellent team player

RESPONSIBILITIES:

Summary

• To sale/operate tailor-made FIT/Groups programmes

• Meet or exceed set and agreed budgets and targets.

• To negotiate better hotel rates when needed

• To cost each programme accurately competitively and to the required level of quality within the agreed time frame whilst maintaining creativity.

• To follow up on all new business quoted until a definitive result is obtained.

• On confirmation ensure the file is accurate.

• To actively investigate new products/marketing opportunities to achieve greater sales to existing and new clients.

• To check when requested costings and itinerary content of programmes which have been set up by other team members.

• To maintain professional relationships with all suppliers tour directors colleagues and clients at all times including face-to-face sales and operations meetings.

Financial

• To assist the Accounts Department with invoice queries as they arise

• To enter financial data onto the system in a timely and accurate manner

• To ensure that correct funds are received from a client by the agreed dates

General

• General office duties such as answering telephone etc.

• To conduct special projects as requested by the Manager/Supervisor

• Provide guidance and assistance to members of staff in other European A&K DMC locations.

What we offer

• Competitive salary plus commission or annual bonus plan

• 25 days annual leave in addition to bank holidays

• Discounted trips through A&K Travel Group Travel Benefit Program (includes friends and family)

• Hybrid working we value collaboration and ask employees to come to the office for a minimum of 4 days per week

• Enhanced Paid Parental Leave 18 weeks full pay regardless of gender

• Employee Assistance Program includes access to wellbeing resources and counselling

• 1000 Recruitment Referral Bonus

If you have any queries about the position please email

EEO Statement

Abercrombie & Kent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.