Medical Receptionist
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Job Location:
Rockhampton - Australia
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
About Us
Bidgerdii provides comprehensive primary healthcare and wellbeing services collaborates with partner agencies for integrated continuity of care and advocates for health policy and health system reform. Our services include general practice bulk-billing clinics social and emotional wellbeing and generalist counselling services chronic disease management preventative health screening children and family health and early childhood education services.
This is an Indigenous identified position. Applicants must be of Aboriginal or Torres Strait Islander decent (pursuant to Section 14 (d) of the Anti-discrimination act. Please indicate within your application if you are of Aboriginal or Torres Strait Islander decent.
About the Role
We are seeking an additional highly organised and detail-oriented Medical Receptionist to join our team. This position is located within the High Street Clinic and is to be filled on a full-time bases. The ideal candidate will be responsible for greeting patients scheduling appointments managing patient records and providing excellent customer service. The Medical Receptionist will be the first point of contact for patients and will play a critical role in ensuring a positive patient experience.
Responsibilities
- Greet patients and visitors in a friendly and professional manner
- Schedule appointments and manage patient records
- Answer phone calls and respond to patient inquiries
- Verify patient insurance information and collect co-payments
- Maintain a clean and organised reception area
- Assist with administrative tasks as needed
About You
You a compassionate optimistic individual wanting to make a difference in peoples lives especially our Aboriginal and Torres Strait Islander community and also have the following:
- Certificate III in Business Administration (Medical) or previous experience in a medical office or customer service role
- Excellent communication and interpersonal skills
- Strong organisational and time management skills
- Ability to multitask and work in a fast-paced environment
- Proficient in Microsoft Office and electronic medical records systems
- A sound knowledge and understanding of Aboriginal and Torres Strait Islander societies and cultural differences particularly in regards to issues impacting on the health and wellbeing of Aboriginal and Torres Strait Islander peoples today.
Practical Requirements
- Immunisation requirements It is a condition of employment for this role for the employee to be and remain vaccinated against the following vaccine preventable diseases: Measles Mumps Rubella Varicella Hepatitis B Hepatitis A and Pertussis (whooping cough) during their employment.
- Current CPR and First Aid Certificate.
- Current Blue Card (Working with Children and young people) or willingness to apply for a Blue Card
- Current C Class Drivers Licence (QLD) essential.
- Satisfactory Police Criminal History Check.
What We Offer
We offer excellent working conditions with up-to-date technology great work life balance with flexible work hours (Monday Friday 8.00am 5.00pm). We also offer excellent career progression and development opportunities in an innovative community focused organisation where we are committed to continuous improvement and have exciting plans for the future.
Other perks for joining us (not limited to):
- Competitive Salary
- Generous Salary Packaging
- Awesome Organisation Culture
- 12% Employer Superannuation Contribution
- 17.5% Leave Loading
Applications will be reviewed as they are received.
How to Apply
Click Apply Now to submit your application and please include:
- Your current CV or resume including referees.
- A short 1 2 page cover letter outlining how your experience abilities and knowledge align with the organisational values and role requirements.
Please note pre-employment checks will be carried out on successful applicants recommended for employment which may include confirming your qualifications professional registration/s previous employment history (including any previous disciplinary action) police criminal history check Australian work status and vaccination requirements.
If you need more information please contact HR and Recruitment team
We are committed to providing equal opportunities to all employees no matter their sex race culture sexual orientation disability or gender identity. Bidgerdii strongly encourages Aboriginal and Torres Strait Islander applicants for this position.
Required Experience:
Junior IC
Key Skills
- EMR Systems
- Allscripts
- Multi-line Phone Systems
- Customer Service
- Athenahealth
- eClinicalWorks
- Insurance Verification
- Medical office experience
- Medical Terminology
- Front Desk
- Medical Receptionist
- Phone Etiquette
