Freelance Onsite PC Technician (mwd) first and second level support

EVERIENCE

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profile Job Location:

Amsterdam - Netherlands

profile Monthly Salary: Not Disclosed
Posted on: 3 hours ago
Vacancies: 1 Vacancy

Job Summary

Key Responsibilities:

Level 1 Support:

  • End-user support for Office applications particularly Office 365

  • Initial setup and deployment of new computers using internal tool - training will be provided 

  • Introduction and onboarding of users to company IT tools

  • Printer support and troubleshooting

Level 2 Support:

  • Support for network-related topics: firewalls switches and connectivity

  • Escalation point for more complex technical issues


Qualifications :

Tools & Technologies:

  • Microsoft Entra ID (Azure AD administration)

  • ServiceNow for ticketing and incident management

  • Use of company-specific deployment and support tools

Essential experience/skills:

  • Fluent in Dutch and English 

  • Experienced in both Level 1 and Level 2 IT support

  • Comfortable working autonomously (no backup needed)


Additional Information :

  • Location: Amsterdam
  • Workload: 3 days per week / 8 hours per day on client site support
  • Freelance

All our positions are open to people with disabilities


Remote Work :

No


Employment Type :

Contract

Key Responsibilities:Level 1 Support:End-user support for Office applications particularly Office 365Initial setup and deployment of new computers using internal tool - training will be provided Introduction and onboarding of users to company IT toolsPrinter support and troubleshootingLevel 2 Suppor...
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Key Skills

  • MAC
  • Active Directory
  • Software Packages
  • POS
  • Windows
  • Dos
  • Sharepoint
  • Troubleshoot
  • Desktop
  • PC
  • Powerpoint
  • hardware
  • AS 400
  • Service Calls
  • CNA

About Company

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Choose a job that makes sense EVERIENCE supports the companies’ digital transformation by combining the unique know-how of its teams with the most relevant technologies. Because the future of companies is closely linked to the success of its employees, EVERIENCE supports 1,200,000 u ... View more

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