Key Account Health Care Segment (Senior Associate Specialist Level)
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Job Location:
Monthly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Key responsibility :
Maintain Online Merchants & Drive Strategic Project
1. Client Support:
- Act as a primary point of contact for key accounts ensuring their needs and inquiries are addressed promptly.
- Build and maintain strong long-term relationships with key client contacts.
- Understand client objectives challenges and requirements.
2. Account Management:
- Assist in the development and execution of strategic account plans in collaboration with the Business Development Team.
- Monitor account performance and ensure contract deliverab
- Track and report on key account metrics and KPIs.
3. Cross-functional Collaboration:
- Collaborate with internal teams ( marketing product integration) to coordinate and deliver solutions that align with client goals.
- Facilitate communication and information flow between clients and the company.
4. Problem Resolution:
- Proactively identify and address any issues or challenges that may arise within key accounts.
- Work with the Merchant Support team to find timely and effective solutions.
5. Documentation and Reporting:
- Maintain accurate and up-to-date records of key account interactions and transactions.
- Generate regular reports on account activities revenue and growth opportunities.
Qualifications :
- Bachelors Degree in Marketing Business Administration Communications or a related field.
- 1-3 years of experience in a related field with a proven track record of success preferably experience in a client-facing or customer success role
- Impeccable communication interpersonal and negotiation skills.
- Fluency in English and Bahasa.
- Outstanding execution skills coupled with analytical capabilities and attention to detail.
- Ability to plan work to a structured timetable and be focused on deliverables.
- Strong Microsoft Office Skills (Excel Word and PowerPoint).
- A self-starter able to work independently and as part of a team.
- Entrepreneurial dynamic and proactive with a passion for learning and adaptability to new challenges.
Remote Work :
No
Employment Type :
Contract
Key Skills
- Guest Services
- Front Office
- Gym
- Document Control
- Airlines
About Company
Cermati is a financial technology (fintech) startup based in Indonesia. Cermati simplifies the process of finding and applying for financial product by bringing everything online so people can shop around for financial products online and can apply online without having to physically ... View more
