We are looking for a versatile and proactive Accounts Administration and Tech Support Officer to join our team. This dual role position combines IT support with finance administration offering a unique opportunity to contribute across both technical and operational functions in a hospitality environment.
Information Technology (Approx. 70%)
In this role you will be the first point of contact for IT support and systems management:
- Technical Support: Provide first level IT support to hotel staff and guests troubleshoot hardware (desktops laptops mobile devices printers) and assist with basic network connectivity.
- Liaison with Remote HQ: Act as the onsite conduit between staff and the Remote HQ IT team raising and following up on tickets escalating issues and ensuring clear communication.
- Systems Contracts & Access Management: Maintain the IT Contracts Register manage password security protocols and oversee system access rights across core platforms.
- Compliance & Security: Support PCI compliance processes conduct internal security checks monitor audit logs and promote cyber safety practices.
- Capex Support: Assist in preparing capex requests gathering quotes and supporting IT asset lifecycle management.
Accounts Assistance (Approx. 30%)
Youll also provide valuable support to the finance team including:
- Accounts Payable: Process invoices coding vendor queries and statement reconciliations.
- Accounts Receivable: Issue invoices follow up on outstanding balances and maintain debtor records.
- Daily Finance Tasks: Prepare daily revenue reports reconciliations and cash handling checks.
- Month-End Assistance: Support accruals reconciliations and documentation collation plus assist with ad-hoc finance projects.
Qualifications :
- Skilled in IT troubleshooting with a customer focused approach.
- Comfortable working across both technical and administrative functions.
- Experienced in hospitality environments (preferred but not essential).
- Highly organised detail-oriented and able to manage competing priorities.
- Professional discreet and an excellent communicator.
Additional Information :
Why Join Us
This is a rare opportunity to combine your technical expertise with accounts administration in a dynamic hospitality setting. Youll play a key role in keeping our systems running smoothly while supporting the financial operations of the resort.
- Work in a luxury resort environment with international guests
- Be part of a prestigious Italian restaurant
- Opportunities for career growth and development in hospitality
- 30% off food & beverage at Accor properties worldwide
- Generous accommodation discounts at 4500 hotels across 110 countries
- Career mobility across Accors global brand portfolio
- A culture of diversity inclusion and opportunity
Join the most dynamic and sought-after workplace in Noosa where ambition meets opportunity and every day celebrates the best of coastal living.
Remote Work :
No
Employment Type :
Casual
We are looking for a versatile and proactive Accounts Administration and Tech Support Officer to join our team. This dual role position combines IT support with finance administration offering a unique opportunity to contribute across both technical and operational functions in a hospitality environ...
We are looking for a versatile and proactive Accounts Administration and Tech Support Officer to join our team. This dual role position combines IT support with finance administration offering a unique opportunity to contribute across both technical and operational functions in a hospitality environment.
Information Technology (Approx. 70%)
In this role you will be the first point of contact for IT support and systems management:
- Technical Support: Provide first level IT support to hotel staff and guests troubleshoot hardware (desktops laptops mobile devices printers) and assist with basic network connectivity.
- Liaison with Remote HQ: Act as the onsite conduit between staff and the Remote HQ IT team raising and following up on tickets escalating issues and ensuring clear communication.
- Systems Contracts & Access Management: Maintain the IT Contracts Register manage password security protocols and oversee system access rights across core platforms.
- Compliance & Security: Support PCI compliance processes conduct internal security checks monitor audit logs and promote cyber safety practices.
- Capex Support: Assist in preparing capex requests gathering quotes and supporting IT asset lifecycle management.
Accounts Assistance (Approx. 30%)
Youll also provide valuable support to the finance team including:
- Accounts Payable: Process invoices coding vendor queries and statement reconciliations.
- Accounts Receivable: Issue invoices follow up on outstanding balances and maintain debtor records.
- Daily Finance Tasks: Prepare daily revenue reports reconciliations and cash handling checks.
- Month-End Assistance: Support accruals reconciliations and documentation collation plus assist with ad-hoc finance projects.
Qualifications :
- Skilled in IT troubleshooting with a customer focused approach.
- Comfortable working across both technical and administrative functions.
- Experienced in hospitality environments (preferred but not essential).
- Highly organised detail-oriented and able to manage competing priorities.
- Professional discreet and an excellent communicator.
Additional Information :
Why Join Us
This is a rare opportunity to combine your technical expertise with accounts administration in a dynamic hospitality setting. Youll play a key role in keeping our systems running smoothly while supporting the financial operations of the resort.
- Work in a luxury resort environment with international guests
- Be part of a prestigious Italian restaurant
- Opportunities for career growth and development in hospitality
- 30% off food & beverage at Accor properties worldwide
- Generous accommodation discounts at 4500 hotels across 110 countries
- Career mobility across Accors global brand portfolio
- A culture of diversity inclusion and opportunity
Join the most dynamic and sought-after workplace in Noosa where ambition meets opportunity and every day celebrates the best of coastal living.
Remote Work :
No
Employment Type :
Casual
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