Virtual Banker Consumer Banking
This is an apprenticeship opportunity.
This role is in Tempe AZ *Candidates must reside within a commutable distance to Tempe AZ *
About this Position
As a Virtual Banker Apprentice you will support clients with their everyday banking needs build trusted relationships and help them navigate financial tools and digital solutions. This role is a great fit for candidates who enjoy client interaction problem-solving and supporting customers in a fast-paced environment. Youll gain hands-on experience that can lead to long-term career growth in financial services.
Job Responsibilities
- Deliver outstanding customer service via phone and video while representing the Virtual Branch with professionalism and empathy.
- Build and deepen relationships using an advice-based client-centered approach to understand financial needs and offer tailored solutions.
- Support clients with everyday banking needs digital banking tools and self-service troubleshooting (mobile app online banking ATMs).
- Identify opportunities to connect clients with specialists (Private Client Advisors Mortgage Bankers etc.) for more complex financial needs.
- Proactively research resolve and follow through on client issues in a dynamic environment.
- Maintain strong knowledge of banking policies compliance expectations and financial planning tools.
- Collaborate with cross-functional teams to ensure a seamless client experience and strong operational execution.
Job Skills/Requirements
- Strong passion for providing outstanding customer service and exceeding client expectations.
- Excellent communication and interpersonal skills; ability to engage clients and anticipate needs.
- Quick learner with strong attention to detail and problem-solving abilities.
- Team-oriented and reliable with a focus on consistency and professionalism.
- Prior client service or cash-handling experience preferred.
Additional Information
- Apprenticeship duration: 3 months
- Schedule: Potential Saturday workday as agreed upon by the intern and manager with ample advance notice.
- Opportunity for Permanent Hire: Eligible for a 30-hour-per-week Associate Banker destination role post apprenticeship
- Must refrain from personal phone usage during work hours.
- No absences for the first 30 days of assignment
- Must refrain from personal phone usage during work hours.
Pay Range
Pay: $18-20/hr
YUPRO Placement is the nations leading skills-first placement firm placing and promoting historically overlooked talent into permanent hire apprenticeship and contract job assignments. We represent clients who support skills-first inclusive hiring practices. YUPRO Placement is an equal opportunity employer.
Remote Work :
No
Employment Type :
Intern
Virtual Banker Consumer BankingThis is an apprenticeship opportunity.This role is in Tempe AZ *Candidates must reside within a commutable distance to Tempe AZ * About this PositionAs a Virtual Banker Apprentice you will support clients with their everyday banking needs build trusted relationships a...
Virtual Banker Consumer Banking
This is an apprenticeship opportunity.
This role is in Tempe AZ *Candidates must reside within a commutable distance to Tempe AZ *
About this Position
As a Virtual Banker Apprentice you will support clients with their everyday banking needs build trusted relationships and help them navigate financial tools and digital solutions. This role is a great fit for candidates who enjoy client interaction problem-solving and supporting customers in a fast-paced environment. Youll gain hands-on experience that can lead to long-term career growth in financial services.
Job Responsibilities
- Deliver outstanding customer service via phone and video while representing the Virtual Branch with professionalism and empathy.
- Build and deepen relationships using an advice-based client-centered approach to understand financial needs and offer tailored solutions.
- Support clients with everyday banking needs digital banking tools and self-service troubleshooting (mobile app online banking ATMs).
- Identify opportunities to connect clients with specialists (Private Client Advisors Mortgage Bankers etc.) for more complex financial needs.
- Proactively research resolve and follow through on client issues in a dynamic environment.
- Maintain strong knowledge of banking policies compliance expectations and financial planning tools.
- Collaborate with cross-functional teams to ensure a seamless client experience and strong operational execution.
Job Skills/Requirements
- Strong passion for providing outstanding customer service and exceeding client expectations.
- Excellent communication and interpersonal skills; ability to engage clients and anticipate needs.
- Quick learner with strong attention to detail and problem-solving abilities.
- Team-oriented and reliable with a focus on consistency and professionalism.
- Prior client service or cash-handling experience preferred.
Additional Information
- Apprenticeship duration: 3 months
- Schedule: Potential Saturday workday as agreed upon by the intern and manager with ample advance notice.
- Opportunity for Permanent Hire: Eligible for a 30-hour-per-week Associate Banker destination role post apprenticeship
- Must refrain from personal phone usage during work hours.
- No absences for the first 30 days of assignment
- Must refrain from personal phone usage during work hours.
Pay Range
Pay: $18-20/hr
YUPRO Placement is the nations leading skills-first placement firm placing and promoting historically overlooked talent into permanent hire apprenticeship and contract job assignments. We represent clients who support skills-first inclusive hiring practices. YUPRO Placement is an equal opportunity employer.
Remote Work :
No
Employment Type :
Intern
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