Advisory Solution Consultant Healthcare

As a member of our Solution Consulting team you will have a major impact on our future success by supporting sales to our Healthcare Provider customers. You will help guide revenue for our platform and solutions with the support and partnership of Sales Product Management and the executive team. 

This is a hands-on role with responsibilities to go wide and deep on solution positioning from initial sale through delivery to aid adoption.

What you get to do in this role: 

The Solution Consultantis a technical consultantwiththe advanced ability todevelop position andprovideproduct-specificsolutions during sales cycles while achieving quarterly and annual sales goals for assigned territories.

• Act as the primary technical and domain expert for a client-facing sales team
• Guide our customers to learn and embrace ServiceNows AI offerings. Provide tactical and technical assistance as part of pre-sales motions (Proof of Concept programs workshops etc.) and post-sales adoption (advisory pilots etc.)
• Lead discovery workshops to determine customers challenges and give product demonstrations to align our solution with customer needs
• Answer product feature and technical questions from customers channel partners and ServiceNow colleagues
• Guide strategic programs in top accounts such as customer journey sessions for roadmap and outcome agreement
• Provide feedback to product management about product enhancements thatcanaddress customer needs and guide additional value
• Shareand learnbest practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings conferences user groups and trade shows

Qualifications :

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry. 
• 5 years of pre-sales solution consultingor sales engineeringexperience
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
• Proficiency with AI solutions including Agentic AI Agents
• Experience working collaboratively with product management product marketing partnersand professional services
• Territory management skills including pipeline building and working with Sales counterpart to promote execution excellence
• Must be located in the greater Boston metro area

FD21

For positions in this location we offer a base pay of $131925 - $217725 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. 

Remote Work :

Yes

Employment Type :

Full-time