Job Description Summary

Job Description

Roles and Responsibilities

• Responsible for GA NPI Business Reviews ART events: PI Planning (including readiness) ART Sync (Scrum of Scrums and PO Sync) System Demos and Inspect & Adapt workshops.
• Ensure effective preparation (vision prioritized epics ART capacity enablers dependencies risks) and follow-through (PI objectives plans ROAMed risks improvement items).
• Establish and manage the Program Board to visualize and optimize flow from discovery to delivery; help limit WIP and reduce bottlenecks.
• Coordinate cross-team and external dependencies; maintain dependency boards and facilitate resolution.
• Coach Scrum Masters Product Owners and leaders in Lean-Agile and SAFe principles roles and practices.
• Partner with ART Product Owner System Architect and internal stakeholders (PSL CTH) to align scope sequencing and readiness criteria.
• Track execution against PI Objectives and epic/milestone commitments; drive impediment removal and escalation paths. Define collect and socialize meaningful metrics (e.g. velocity SDR quality and defect trends etc..) and provide clear status reporting and risk visibility to stakeholders.
• Facilitate risk management champion built-in quality practices Definition of Done and nonfunctional requirements.
• Promote DevOps and Continuous Delivery Pipeline maturity (continuous exploration integration deployment release on demand).
• Coordinate with other ARTs and RTEs in case of dependencies; support Pre- and Post-PI Planning and the Solution Demo.
• Ensure consistent program-level tooling (e.g. Jira Jira Align Confluence Git Jenkins) for consistent work item hierarchy traceability and reporting.
• Responsible for multi-PI view Release PlanBudgeting &Scheduling. Align delivery plans with business readiness change management and support models.
• Responsible for On Time Delivery & Quality KPIs at ART level

Desired Characteristics

• Servant leader mindset with a strong coaching orientation
• Expert facilitator with outstanding event design and time management
• Strong systems thinking and dependency/risk management skills
• Data-driven analytical and comfortable with flow metrics and insights-to-action
• Exceptional communication and stakeholder management across business and technology
• Conflict resolution negotiation and influence without authority
• Proven change agent who can evolve culture and practices incrementally
• Deep knowledge of Lean-Agile and SAFe; SAFe RTE certification preferred
• Working knowledge of DevOps CI/CD automated testing and release practices
• Pragmatic problem solver who balances process rigor with adaptability
• High integrity resilience and calm under pressure; promotes psychological safety and inclusion
• Tool proficiency at scale (e.g. Jira Jira Align Confluence) and comfort with dashboards/reporting
• Outcome and customer-value orientation; focuses on delivering measurable business results

Additional Information