Sales Development Intern (Hybrid)

About KnowBe4

Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4 our AI-driven Human Risk Management platform empowers over 70000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius were not just providing security awareness training - were redefining what it means to be a trusted security partner in an increasingly complex threat landscape.

Our team values radical transparency extreme ownership and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings there is always something exciting happening at KnowBe4.

This position is a hybrid role open to candidates in the greater Washington DC area. This position will require the intern to work in our Arlington VA office 4 days a week (Monday - Thursday).

Dates of Program: May 18th 2026 - August 14 2026 (13 weeks)

Application Dates:You should apply as soon as possible but understand that because of our large pool of applicants the selection process can take a few months. We strive to create a diverse group of interns as we feel that it improves the overall internship experience.

Attention:This is a paid internship. Please note that the intern would be responsible for relocation (if needed) and lodging for the duration of the internship.

Internship Program Details: Join the best internship program around! Interns get unique insight into the minds of the CEO and senior executives during Ask Me Anything sessions. Interns will receive company training onboarding and professional development workshops to help transition into the workplace. Interns will also engage in team-building activities and awesome socials. For more information on the internship program visit a Sales Development Representative Intern at KnowBe4 youll see business through the lens of the provider of the worlds largest integrated new-school security awareness training and simulated phishing platform as you grow your knowledge of KnowBe4s products systems business operations and sales strategies. The sales development internship program will give aspiring sales professionals exposure to real strategies and techniques applied in a working sales organization. The individuals selected will be exposed to real sales conversations and get hands-on experience effectively finding cleaning and prospecting new accounts to become KnowBe4 customers. You will work alongside current SDRs and interface with the Account Executives you will deliver to.

Key Responsibilities:

• Map company structure and verify their information to find workable accounts
• Map and identify appropriate contacts from the workable accounts
• Learn critical elements of prospecting conversations in preparation for qualification calls
• Role-play to learn conversation best practices mirroring labeling and objection-handling techniques
• Conduct calls and emails to drive solid demo bookings
• Schedule and hand-off demo ready lead to quota carrying Sales Representatives
• Learn how to organize clean prospect and maintain our CRM database
• Shadow sales development representatives with prospective customers to grow in your conversation knowledge understanding and skills
• Listen to demos of sales calls from Account Executives of varying levels of tenure
• Work with cross-functional sales teams to understand the KnowBe4 business model better

Learning Objectives:

• Get a full understanding of the Sales Roadmap to Success
• Get a solid understanding of the Information Technology industry and the importance of security awareness training within a prospects organization
• Learn all critical elements of a solid sales prospecting process
• Learn and complete a successful sales handoff from prospecting efforts
• Apply negotiating skills effectively
• Translate classroom experience into practical application during the internship

Internship Opportunities/Experiences:

• Attend all scheduled professional development events for the intern program
• On-the-job training to learn the best business practices related to prospecting and sales
• Time with inspiring sales leaders who are committed to providing ongoing training & mentoring

Training:

• Industry KnowBe4 and Sales process training at the beginning of the internship
• Learn key terms related to KnowBe4 and cybersecurity
• Role-playing to learn conversation best practices mirroring labeling and objection-handling techniques
• Learning best practice techniques for calling and emailing prospects
• On-the-job training in key sales development steps and strong administrative disciplines
• Learn time management and balance of workload

Minimum Qualifications:

• Strong Communication and Empathy
• Confident and Positive
• Resilient and Adaptable
• Competitiveness and Tenacity
• Collaborative Team Player
• Good computer skills

Education:

• Must be a Junior or Senior candidate
• Degree in Hospitality Communications Customer Service Marketing or Business Management/Administration

Our Fantastic Benefits