Patient Care Orders Specialist

At Elara Caring we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals providing the Right Care at the Right Time in the Right Place.

Job Description:

Patient Care Orders Specialist

At Elara Caring we care where you are and believe the best place for your care is where you live. We know theres no place like home and thats why our teams continue to provide high-quality care to more than 60000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as the Patient Care Orders Specialist. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.

To continue to be an industry pioneer delivering unparalleled care we need a Patient Care Orders Specialist with commitment and compassion. Are you one of them If so apply today!

Why Join the Elara Caring mission

• Work in a collaborative environment.
• Be rewarded with a unique opportunity to make a difference
• Competitive compensation package
• Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
• Opportunities for advancement
• Comprehensive insurance plans for medical dental and vision benefits
• 401(K) with employer match
• Paid time off paid holidays family and pet bereavement
• Pet insurance

As the Patient Care Orders Specialist youll contribute to our success in the following ways:

• Establishes and maintains effective and efficient systems for orders management to ensure accurate admission processes are followed.
• Obtains signed orders for skilled care remotely meeting weekly productivity expectations to enable Check-In program achieve admission targets and other goals.
• Collaborates with Check-In team physician and Sales team to obtain all orders and clinical documentation to then process the referral to the branch for review and communicate the need to obtain any further documentation needed for admission.
• Verifies accuracy of clinical documentation received as part of orders management including home health orders face-to-face documentation clinical notes from prior encounters and recent history and physical documentation.
• Denotes incomplete information or documentation prior to sending to appropriate branch level admission coordinator (e.g. pre-admission coordinator clinical team manager).
• Documents or tracks all orders and clinical documentation received by the agency.
• Answers all inquiries regarding agency services and disseminates appropriate information including referrals to community resources.
• Maintains current knowledge of and effects of compliance with all federal state and local regulations.
• Maintains organized effective and efficient systems and communication to ensure the continuity of quality patient care and timely initiation of care.
• Escalates delays in orders and pending referral follow-up with the appropriate team to ensure timely response to patient care needs.
• Follows regulatory requirements and timelines when obtaining signed orders for care.
• Assists in evaluating agency operations and systems and identifies ways to enhance workflow and productivity.
• Transfers referrals or healthcare needs to appropriate internal partner or supervisor for review.
• Participates in clinical record audits utilization reviews and Peer Review and Quality Improvement programs.

What is Required

• Associates Degree in Nursing or associated Diploma/Certificate in Nursing is required.
• 2 years experience as an LPN/LVN
• Current Certified LPN/LVN
• Proficiency with MS Office Suite (Word Excel Outlook)
• Prior experience with enterprise applications (e.g. Homecare Homebase Workday etc.)
• Excellent verbal and written communication skills.
• Experience with Medicare/Medicaid home health care benefits policies and procedures is preferred.

You will report to the Clinical Program Supervisor.

This is not a comprehensive list of all job responsibilities; a full job description will be provided.

We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families.

Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard tosex (including pregnancy childbirth or related medical conditions) race color age (40 and older) national origin religion disability genetic information marital status sexual orientation gender identity gender reassignment protected veteran status or any other basis prohibited under applicable federal state or local law.

Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9.

At Elara Caring pay and compensation are determined by a variety of factors including education job-related knowledge skills training and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets and may vary based on location.

This is not a comprehensive list of all job responsibilities and requirements; upon request a job description can be provided.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability you may request reasonable accommodations by reaching out to