Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S. Canada and Mexico and weve set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love enable content publishers to build and monetize large audiences and provide advertisers unique capabilities to engage consumers.
From your first day at Roku youll make a valuable - and valued - contribution. Were a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
Rokus Enterprise Engineering team is responsible for developing the technology platforms on which we run our company while ensuring scalability to meet our rapid employee and business growth.
About the role
As a Systems Engineer for Rokus Productivity Apps team you will manage and administer productivity & collaboration tools at Roku with the goal of increasing our efficiency and productivity and building scalable systems. This role is responsible for all aspects of Productivity Apps infrastructure development and operations including SaaS applications roadmap and governance. If you are a self-starting techie who enjoys analyzing business needs evaluating tools and technologies building and rolling out processes and systems and providing support for these same tools this is the perfect role for you.
What youll be doing
- Working knowledge and administration experience with communication and collaboration tools (e.g. Office 365 Jira Confluence) customer service and ticketing tools (e.g. Atlassian Suite) Messagingand Teleconferencing systems( Teams)SaaSapplications ()
- Experience in progressive responsibilities for testing deploying and supporting a variety of SaaS business applications
- Proven track record of rolling out and operating change management and user / customer facing support processes
- Workedand managed projectswithimplementation partners andthird-partyvendors
- Collaboratedwithcross-functionalteamsacross the business includingSecurity Compliance Product Engineeringetc.
- Acquired a BS inComputer Science Information Systems oranotherrelated technical field
- 2-3 years of hands-on experience in IT
- Passion for productivity apps!
Were excited if you have
- Evaluaterecommendand drive the implementation and rollout of technology and tools based onourdefined roadmap
- Maintain avariety ofProductivity tools & solutions forstorageand collaboration project managementissue trackingetc.
- Working in conjunction with internal teamsensure compliance with all applicable security standardsincluding preparing all required compliance documentation for IT-related audits security assessments and vulnerability remediation
- Develop trackand reportonoperational SLAsand metrics
- Monitor IT system operations manage and resolveincidents according to defined SLAs
- Develop and maintainstrong relationships with service providers and vendors to managethird-party systems and services
- Provide input to ITbudget andoptimize expenses
- Lead the efforts across the company to standardize harmonize and automate business processes and tools to increase efficiency and productivity.
#LI-AK1
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical dental and vision) life accident disability commuter and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. Its important to note that not every benefit is available in all locations or for every role. For details specific to your location please consult with your recruiter.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the companys success rather than their own. We try to surround ourselves with people who are great at their jobs who are easy to work with and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. Were independent thinkers with big ideas who act boldly move fast and accomplish extraordinary things through collaboration and short at Roku youll be part of a company thats changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers which itself is a two-part idea. We come up with the solution but the solution isnt real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation one that has served us well since 2002.
To learn more about Roku our global footprint and how weve grown visit providing your information you acknowledge that you want Roku to contact you about job roles that you have read Rokus Applicant Privacy Notice and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future you may unsubscribe here at any time.
Teamwork makes the stream work.Roku is changing how the world watches TVRoku is the #1 TV streaming platform in the U.S. Canada and Mexico and weve set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connec...
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S. Canada and Mexico and weve set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love enable content publishers to build and monetize large audiences and provide advertisers unique capabilities to engage consumers.
From your first day at Roku youll make a valuable - and valued - contribution. Were a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
Rokus Enterprise Engineering team is responsible for developing the technology platforms on which we run our company while ensuring scalability to meet our rapid employee and business growth.
About the role
As a Systems Engineer for Rokus Productivity Apps team you will manage and administer productivity & collaboration tools at Roku with the goal of increasing our efficiency and productivity and building scalable systems. This role is responsible for all aspects of Productivity Apps infrastructure development and operations including SaaS applications roadmap and governance. If you are a self-starting techie who enjoys analyzing business needs evaluating tools and technologies building and rolling out processes and systems and providing support for these same tools this is the perfect role for you.
What youll be doing
- Working knowledge and administration experience with communication and collaboration tools (e.g. Office 365 Jira Confluence) customer service and ticketing tools (e.g. Atlassian Suite) Messagingand Teleconferencing systems( Teams)SaaSapplications ()
- Experience in progressive responsibilities for testing deploying and supporting a variety of SaaS business applications
- Proven track record of rolling out and operating change management and user / customer facing support processes
- Workedand managed projectswithimplementation partners andthird-partyvendors
- Collaboratedwithcross-functionalteamsacross the business includingSecurity Compliance Product Engineeringetc.
- Acquired a BS inComputer Science Information Systems oranotherrelated technical field
- 2-3 years of hands-on experience in IT
- Passion for productivity apps!
Were excited if you have
- Evaluaterecommendand drive the implementation and rollout of technology and tools based onourdefined roadmap
- Maintain avariety ofProductivity tools & solutions forstorageand collaboration project managementissue trackingetc.
- Working in conjunction with internal teamsensure compliance with all applicable security standardsincluding preparing all required compliance documentation for IT-related audits security assessments and vulnerability remediation
- Develop trackand reportonoperational SLAsand metrics
- Monitor IT system operations manage and resolveincidents according to defined SLAs
- Develop and maintainstrong relationships with service providers and vendors to managethird-party systems and services
- Provide input to ITbudget andoptimize expenses
- Lead the efforts across the company to standardize harmonize and automate business processes and tools to increase efficiency and productivity.
#LI-AK1
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical dental and vision) life accident disability commuter and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. Its important to note that not every benefit is available in all locations or for every role. For details specific to your location please consult with your recruiter.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the companys success rather than their own. We try to surround ourselves with people who are great at their jobs who are easy to work with and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. Were independent thinkers with big ideas who act boldly move fast and accomplish extraordinary things through collaboration and short at Roku youll be part of a company thats changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers which itself is a two-part idea. We come up with the solution but the solution isnt real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation one that has served us well since 2002.
To learn more about Roku our global footprint and how weve grown visit providing your information you acknowledge that you want Roku to contact you about job roles that you have read Rokus Applicant Privacy Notice and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future you may unsubscribe here at any time.
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