IT Technician – Thriving Secondary School in Salisbury

We are currently seeking a skilled proactive and service-focused IT Technician to join a thriving and forward-thinking secondary school in Salisbury. This is a full-time permanent position starting January 2026 (or earlier for the right candidate). The successful applicant will play a key role in supporting the schools IT systems infrastructure and digital learning environment.

About the School
This Salisbury secondary school is well-regarded for its strong academic performance inclusive ethos and modern approach to teaching and learning. The school has invested significantly in its digital infrastructure ensuring staff and students benefit from reliable technology modern devices and excellent technical support. The leadership team values its support staff highly and is committed to providing a positive collaborative working environment.

Technology plays an integral role in both classroom delivery and school operations making this a rewarding setting for an IT professional who enjoys problem-solving and supporting others.

About the Role
As the IT Technician you will work as part of the schools ICT Support Team to ensure the smooth operation of hardware software and networks across the site. Responsibilities include:

Providing first-line technical support to staff and students
Diagnosing and resolving hardware software and network issues
Maintaining desktops laptops printers interactive screens and mobile devices
Supporting school MIS systems and cloud-based platforms
Assisting with the installation configuration and upgrading of hardware/software
Monitoring and maintaining network performance security and backups
Managing helpdesk tickets and ensuring timely responses
Supporting AV equipment for lessons assemblies and events
Contributing to IT development projects and system improvements

This role is hands-on and requires excellent technical ability attention to detail and strong customer service skills.

Experience and Qualifications
Previous experience in an IT support role (school experience desirable but not essential)
Strong working knowledge of Windows Microsoft 365 networks and troubleshooting
Understanding of safeguarding and data protection within a school environment
Excellent communication problem-solving and organisational skills
Relevant IT qualification (e.g. CompTIA Microsoft Cisco) desirable
Must hold or be willing to apply for an enhanced DBS check

Salary
Paid according to experience and aligned with local support staff pay scales.

Application
This IT Technician position offers an excellent opportunity to join a friendly supportive and thriving Salisbury school with a strong commitment to digital learning. Please forward your CV as soon as possible to apply.