System Manager Internal Workforce Experience

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nations largest nonprofit Catholic healthcare organizations CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2300 clinics care sites and 137 hospital-based locations in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157000 employees 45000 nurses and 25000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care community benefits and unreimbursed government programs. Together with our patients physicians partners and communities we are creating a more just equitable and innovative healthcare delivery system.

Job Summary / Purpose
System Manager Workforce Experience is responsible for designing and leading initiatives that enhance the employee journey across CommonSpirit Health. This role will champion employee engagement retention and organizational culture ensuring that every member of our team feels supported valued and inspired.

Essential Key Job Responsibilities
Culture Unification

• In partnership with the Director serve as a project manager for the ongoing culture and brand roll outs across the ministry.
• Work collaboratively with the Talent Learning and Capabilities (TLC) team Talent Acquisition HR Mission and other areas of the ministry to understand current and future organizational initiatives and use those insights to design future culture unification planning.
• Champion the integration of the five building blocks of culture outlined by CommonSpirit leadership into day to day best practices for leaders across the ministry.
• Lead and/or support organizational change efforts with an emphasis on communication employee involvement and adoption. Understanding and previous use of the ADKAR model is preferred.

Employee Value Proposition (EVP) Project

• Support the design development and system-wide integration of the employee value proposition.
• Work across the ministry and TLC team to embed the EVP into organizational process and practice across the employee lifecycle.

Education Assistance Programs

• Lead the day to day administrative operations of the tuition reimbursement program.
• Serve as a thought partner on tuition reimbursement and vendor partner strategy based on industry best practice and current ministry needs.

Professional Practice

• Serve as a TLC team member and in that role positively contribute to the culture and mission of the organization
• Willingness to learn and grow with the organization and to lean in to shifting priorities as needed with a positive mindset.
• Stay up to date on industry trends and best practices in career development EVP and culture activation.
• Serve as an ambassador for workplace culture.
• Partners across the ministry with other teams also aligned to workforce experience like the health equity team wellbeing communications benefits diversity and inclusion etc.

Skills & Competencies:

• Strong facilitation coaching and consulting skills.
• Excellent written verbal and virtual communication skills.
• High emotional intelligence and empathy; able to connect with employees at all levels.
• Analytical skills with ability to interpret workforce data and recommend solutions.
• Project management expertise able to handle multiple priorities in complex environments.
• Knowledge of HR best practices employee feedback tools and workforce technologies.

Minimum Qualifications

Required Education and Experience
Bachelors degree required. Preferred in HR OD L&OD IOPsych psychology or similar

Required Minimum Knowledge Skills Abilities and Training
5 years of experience in relevant work