Summer 2026 Seasonal Customer Assistance Representative | New Haven County, CT
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Job Location:
Branford, CT - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Overview
The Customer Assistance Representative Sr (CAR) will provide a high level of customer service by assisting both internal and external customers primarily face-to-face supporting their branch and rental needs. The CAR will gain knowledge through local training and hands-on experience to provide administrative support service customers and act as a rental back-up in a non airport branchlocation.
This role would be located within one of our offices in New Haven County CT.
Our Flagship Office is located at 155 W MAIN ST BRANFORD CT 06405-4000.
Compensation is $17.50 / hour
THIS IS A FULL-TIME SEASONAL POSITION (40 HOURS WEEKLY AVG)
(STARTING ON OR AFTER MAY 18th 2026 ENDING BY NOVEMBER 18TH 2026)
Responsibilities
- Greet all customers using prescribed appropriate dialogue as they arrive on the lot.
- Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number date time and turn into lost and found.
- Advise and review rental charges; and provide an accurate receipt to the customer.
- Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.
- Inquire about service satisfaction and document dissatisfaction.
- Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.
- Use of proper statement to determine if vehicle is being returned with full tank of gas.
- Complete a service alert for any mechanical and or body damage communicated by the customers.
- Identify vehicles which are on system hold for turnback time or mileage recall or any other special lock and verify their movement to the proper lot location.
- Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.
- Keep lot organized for ease of access and traffic flow.
- Understand and have knowledge of the rental/return documents fuel services days/extra hours/surcharges and optional coverages.
Equal Opportunity Employer/Disability/Veterans
Qualifications
- Must have two years college experience OR at least two years of customer service experience
- Must be at least 18 years old.
- The ability to operate a motor vehicle is an essential function of this position. Applicants must have a valid unrestricted drivers license.
- Must be living within a reasonable commute of no more than 1 hour to the location(s) you are applying to within 30 days of anticipated start date.
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- Aside from religious observations must be available to work an average of 40 hours per week including Saturday
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
What’s a career at Enterprise Mobility all about? It’s a simple idea that leads to amazing careers for those who choose Enterprise Mobility. Search jobs here.
