NetServices Specialist
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Job Summary
The NetServices Specialist will be responsible for managing configuring and maintaining enterprise-level netServices infrastructure across data center and campus environments. The role involves implementing and supporting Cisco SDA ACI SD-WAN and wireless solutions as well as assisting in troubleshooting and performance optimization. The position requires close coordination with the IT team vendors and service providers to ensure reliable and secure netServices operations.
Key Responsibilities
Provide operational support for LAN WAN and Wireless netServices infrastructure including routing switching and firewall troubleshooting.
Assist in the implementation and support of Cisco SDA and ACI netServices solutions.
Support day-to-day netServices operations including incident resolution request fulfillment and change management activities.
Monitor netServices performance and availability and ensure proactive issue resolution.
Configure and manage VPN connections including SSL IPsec GRE and L2TP.
Coordinate with vendors and suppliers during netServices maintenance or service delivery.
Support deployment of SD-WAN and Cisco ISE solutions in coordination with senior engineers.
Maintain netServices documentation including diagrams configurations and standard operating procedures.
Ensure netServices security best practices and coordinate with the Security Operations team for firewall and endpoint-related controls.
Assist in netServices capacity planning performance analysis and optimization.
Participate in projects involving new site setup netServices upgrades and infrastructure migrations.
Perform periodic review of netServices configurations and implement necessary improvements.
Requirements
Bachelors degree in computer engineering Computer Science or equivalent.
Preferred Certification: CCNP or equivalent.
Certified in ITIL frameServices and processes.
Minimum 5 years of experience in enterprise netServices administration and support.
Strong knowledge of switching technologies (VLAN STP Layer 2 protocols 802.1x).
Good understanding of routing protocols (OSPF BGP MPLS).
Experience with Cisco SDA ACI and SD-WAN environments.
Familiar with Cisco ISE Meraki Wireless and firewall technologies (Fortinet Palo Alto or Cisco Firepower).
Hands-on experience with Cisco devices including ASR Nexus and ISR series.
Experience in netServices monitoring and management tools.
Good documentation and communication skills.
Ability to Services effectively in a multi-vendor and multi-site environment
Company Industry
IT Services and IT Consulting
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
