Medical Records Specialist

Thank you for considering a career at Ensemble Health Partners!

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo we know they will be the difference!

O.N.E Purpose:

• Customer Obsession:Consistently provide exceptional experiences for our clients patients and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas:Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence:Execute at a high level by demonstrating our Best in KLAS Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

We are seeking a Medical Records/Health Information Management Specialist to work onsite at Johnson City Memorial and Bristol Regional.

Job Responsibilities:

• Completes analysis/reanalysis of all records accurately and timely

• Completes accounts from Epic System Waiting for Documentation and Missing Document work queues when missing documentation is received.

• Follow-up with ancillary/nursing departments for missing documentation as outlined.

• Follow-up with providers regarding missing documentation/dictation preventing the account from being coded.

• Completes unbilled spreadsheet with updates regarding the status of missing documentation and sends to management.

• Reviews medical record documentation in electronic medical records and creates appropriate charting deficiencies in the deficiency management system and assigns those deficiencies to the appropriate provider(s).

• Actively manages various analysis-specific work queues electronic and manual to ensure timely analysis and chart completion.

• Adheres to established company standards/policies and system workflow guidelines to add and re-assign accounts to appropriate work queues for processing.

• Identifies systematic problems and routes to the Manager for facility resolution.

• Promptly reports issues and trends not complying with facility or corporate policies/standards.

• Documents all workflows including any alterations modifications and changes that will occur based on the processes that will be implemented or enhanced.

• Other duties as assigned

Responsible for the accurate and timely completion and submission of birth records including birth certificates and paternity acknowledgement.

Collects and ensures all documentation on birth certificate worksheets are complete and accurate. Must be willing to travel to other Ballad birthing facilities to provide coverage as with the parents to collect and document the birth information delivering the appropriate forms to them and providing guidance in the completion of the forms. Assists in answering and explaining information required on certificates when questioned by parent/family or staff concerning the needed data and State Regulations. Each data element is collected from the parent and patient chart to accurately and totally complete the original birth certificate. Presents unmarried parents the opportunity to acknowledge paternity voluntarily providing parents with informational materials to help them understand the paternity acknowledgement process. Assists with the Acknowledgment of Paternity form which can require patience diplomacy and sensitivity if there is conflict regarding parental responsibility.

Enter birth certificate information into appropriate computer software program. Reviewing completed birth certificate for completeness and accuracy and transmits data in a timely manner as required by state law.

Collaborates closely with providers and nursing as needed.

Picks up charts/requests daily from lock box and the nursing units for scanning.

Must be willing to become a notary public due to documentation requirements.

Experience We Love:

• Knowledge of CMS and Joint Commission regulations preferred

• EMR experience preferred

• Healthcare Revenue Cycle experience preferred (Acute care facility HIM experience)

Certifications:

• CRCR Required within 9 months of hire (company paid)

#LI-JW1

Join an award-winning company

Five-time winner of Best in KLAS

Black Book Researchs Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Groups RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

• Innovation

• Work-Life Flexibility

• Leadership

• Purpose Values

Bottom line we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits We offer a comprehensive benefits package designed to support the physical emotional and financial health of you and your family including healthcare time off retirement and well-being programs.
• Our Culture Ensemble is a place where associates can do their best work and be their best selves. We put people first last and always. Our culture is rooted in collaboration growth and innovation.
• Growth We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race color sex sexual orientation gender gender identity religion national origin age disability military or veteran status genetic information or any other basis protected by applicable federal state or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process please contact .

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the roles range.

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