OTI Assistant

PREFACE

The OTI function liaisons and communicates with sales customers internal and external supply chain as well as the rest of the OTI organization. The employee must express a strong customer focus with exceptional time management skills. 

The role combines the jobs of Order entry up to Invoicing covering OE Service and program sales.

As the Order Entry Manager he/she will coordinate and enter the input of customer sales orders into SAP placing the demand on the necessary shipping plants.

As the OTI assistant he/she will be managing the local team being responsible for sending out order confirmations and invoicing all customers. The position will also include master data management. The employee will work closely with finance service program supply chain and sales to ensure timely invoicing and compliance to all customer requests.

The incumbent should possess excellent communication & management skills organisational skills be assertive and have the ability to multi-task.  Must be able to meet deadlines and prioritise projects in-line with overall business objectives.

The employee must be capable to motive and lead a diverse team within a matrix organization.

SUMMARY OF ESSENTIAL FUNCTIONS:

Responsibilities

• Ensure the Smiths Code of Corporate Responsibility and Business Ethics is upheld in all activities.
• Manage and develop the OTI team and represent local OTI within the organization and at EMEA level
• Customer Order Processing from start to end. This includes but is not limited to:
  1. Receive sales program and service orders verify terms as per quotes confirm correct part numbers configuration and pricing and load them on SAP as per the process needed
  2. Create Aftermarket Sales Orders (mainly for Spare parts) and monitor warranty & service contracts
  3. Detailled program Sales orders to be created ensuring there are separate lines for products and services and also the Milestone billings
  4. Communicate with sales staff to verify all information is correct and clear up with sales any missing information or inconsistencies on orders
• Verify stock availability of products with each Smiths entity

• Inform sales and stakeholders (customers) of shipment dates and delays
• Update sales orders in SAP in the event of changes
• Create download and manipulate reports out of SAP such as
  1. Order Intake Report
  2. Anticipated Order Intake Report
  3. Open Order Report

• Data Entry and Maintenance of SAP data
• Ownership of consolidating and maintaining quality of current sales data in SAP.
• Support for Sales Department
• Pro-active coordination within all the departments of the organization to ensure smooth flow of business.
• Complete invoicing transactions in SAP
• Manage to receive shipment information to ensure invoicing complies with all terms and conditions
• Ensure compliance with any export certification rules
• SAP Super User.

WORK ENVIRONMENT:

Individuals primary workstation is an office setting.

Qualifications :

POSITION REQUIREMENTS:

• Degree or long term experience in relevant subjects and / or process management & analysis
• Excellent knowledge of SAP (ERP tool) is necessary. SVMX Sales Force preferrable. 
• Knowledge of basic accounting principles
• Computer literate and knowledge of Microsoft Word Excel Outlook and Internet Explorer
• Ability to Multitask
• Strong communication and problem solving skills
• Analytical and process driven
• Strong attention to details
• Customer focused
• Willingness to perform tasks outside of job scope 
• Team Player and a can-do attitude a must
• Knowledge Experience with Public Entities Environment and public Procurement Law 

PHYSICAL/MENTAL REQUIREMENTS:

• Must be decisive driven and conscientious and interact well in a team environment.
• Possess excellent organisational and interpersonal skills to manage a wide range of activities.
• Strong customer service skills including phone etiquette and the ability to handle stressful situations when working under pressure and strict deadlines.
• Self-motivated reliable and accountable individual.
• Strong understanding of meeting deadlines and targets
• Open and pro-active involved into continuous improvement
• Ability to work independently
• Deal with different personalities and overcome communication barriers able to work effectively in a multicultural environment
• Attend program launch meetings

Informazioni aggiuntive :

Offriamo...

Unisciti a noi e ti aiuteremo a costruire la tua carriera con uneccellente formazione e opportunità di crescita professionale in tutta lazienda sia a livello locale che globale. Vivrai un ambiente inclusivo con una forte leadership e unattenzione alla sicurezza e al benessere. 
Unisciti a noi e lavora per un leader mondiale con i benefit e la formazione per premiare la tua dedizione e le tue competenze. Fai parte di un team in cui rendiamo il mondo un posto più sicuro.

Crediamo che le diverse prospettive e background siano ciò che fa prosperare unazienda. Tutti i candidati qualificati riceveranno la stessa considerazione per limpiego indipendentemente da razza colore religione sesso orientamento sessuale identità di genere origine nazionale stato economico disabilità età o qualsiasi altra caratteristica legalmente protetta. Siamo orgogliosi di essere unazienda inclusiva con valori basati su eguaglianza ed etica dove celebriamo supportiamo ed abbracciamo la diversità. In nessun momento durante il processo di assunzione Flex-Tek Smiths Group né uno dei nostri partner di reclutamento chiederà mai un pagamento per consentire la partecipazione inclusi ma non limitati a colloqui o test. Evitate richieste fraudolente candidandovi direttamente attraverso il nostro sito web di carriere (Carriere - Smiths Group plc).

Remote Work :

No

Employment Type :

Full-time