Director, Machine Learning

The payments industry is undergoing rapid transformation with constant innovation and a growing demand for secure intelligent and scalable solutions. As a global leader Visa is at the forefront of this evolutionaggressively investing in cutting-edge technologies to expand our capabilities and redefine whats possible in the payments space.

If youre passionate about innovation eager to make an impact and thrive in a fast-paced environment the Ecosystem & Operational Risk (EOR) Technology group within Visas Value-Added Services (VAS) business is the place to be.

Our Payment Fraud Disruption team plays a critical role in developing advanced risk detection and fraud prevention solutions that protect Visa and our clients globally. From concept to production we build secure scalable and high-performance applications that safeguard billions of transactions.

We are currently seeking a Director Machine Learning to lead several strategic initiatives and shape the future of fraud prevention at Visa.

Essential Functions: 

• Lead the end-to-end development and deployment of machine learning and deep learning modelsincluding data acquisition feature engineering experimentation model refresh and production monitoring.
• Drive the design and implementation of secure reliable and scalable ML systems for real-time fraud detection and risk mitigation.
• Partner with Product Management and Engineering teams to define AI/ML strategies translate business problems into ML solutions and align on priorities and roadmaps.
• Oversee model performance tracking and lead continuous improvement efforts through rigorous evaluation and iteration.
• Guide architecture and design decisions incorporating the latest advancements and best practices in AI/ML and software engineering.
• Lead and manage cross-functional Agile teams ensuring the delivery of impactful and high-quality features.
• Champion a culture of operational excellence by implementing tools workflows and best practices that drive productivity and reduce development cycle times.
• Establish and track engineering effectiveness product quality and delivery performance metricsand guide the team to exceed them.
• Stay up to date with the latest developments in AI/ML and help shape the long-term technical strategy.
• Mentor and grow a geographically distributed team of machine learning engineers data scientists and software engineers.
• Play a key role in talent acquisition coaching and leadership development across the team.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Visa is not offering relocation assistance for this role.

Qualifications :

Basic Qualifications:

• 10 years of relevant work experience with a Bachelors degree OR
• 13 years of relevant experience in lieu of a degree

Preferred Qualifications:

• 12 years of experience with a Bachelors degree OR
• 810 years with an Advanced Degree (e.g. MS MBA) OR
• 6 years with a PhD in Computer Science Data Science Statistics or a related field
• Proven leadership in delivering real-world AI/ML products at scale especially in high-stakes or regulated environments
• Deep expertise in ML/DL model development feature engineering A/B testing model deployment and lifecycle management
• Strong foundation in algorithms data structures and problem-solving
• Experience building mission-critical systems that are secure reliable and performant
• Demonstrated success in driving Agile delivery improving engineering metrics and fostering collaboration across global teams
• Proven ability to hire develop and retain top technical talent
• Exceptional communication and stakeholder management skillsable to influence across product engineering and executive leadership
• Strategic mindset with passion for innovation and staying ahead of technological trends in ML/AI

Additional Information :

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 214500.00 to 311200.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.

Visa is not offering relocation assistance for this role.

Remote Work :

No

Employment Type :

Full-time